> If the build server itself was causing the disconnects, it would probably be happening to everyone. But it's not.
>
> Unfortunately we can't be sure from this information what the problem is. But it may be a problem with the Internet connection in your area. If that's the case then I'm afraid it's unreasonable to ask us to investigate or fix the problem. It's simply out of our control and it's impossible for us to help, no matter how much anyone insists we deal with it.
>
> I would instead suggest that the next best place to go to for help would be your ISP. If there is indeed a problem with the network in your area, they may be able to identify what's going on, and if the issue is with their network they would be the ones who can resolve it.
Ashley Obviously you didn't bother to read what I wrote, because it's easier and more convenient to blame the customer.
I tested 3 different connections, wifi and 4G.
After 40 days the problem still persists.
I'm moving away from Construct 3, I'm using another game engine that imports C3P files and exports to APK.
I'm sad because I liked Construct, but the support is terrible.
I have been following your posts & felt bad about the situation but please don't mind but such issues are client-side & tough to be solved by server-side
1.) Can you change your device if possible? If project is light weight then you can even do it in mobile
2.) My email id is developerscascade0ulw@gmail.com. Can you send a stripped down version so that I can give a try to your file?
3.) If your APK generation rate is low then you may contact construct 3 developers through email id. They are great people & may compile it for you & send back the file
4.) Rather than moving away from Construct 3 to another game engine, try compiling it manually through Cordova. I know that official documentation is not great but in 40 days I bet you would had figured out how to do it
5.) Try using VPN & put different country location
6.) It may sound terrible but can you do a clean reinstall of windows (by looking at your screenshots it is not connecting to server & it may have connections with network plugins/cache etc).