To investigate..
Playtronic try to create a new small project and build it, see if it works. Maybe you get a timeout since it takes to long to 'send and get' your project if it is large.
Also verify which steps that works, does it start to 'build' or does it fail directly?
- Connecting to build server...
- Connected to server
- Project uploaded successfully
- Waiting to build
- Preparing project
- Building Android
- Compressing builds
- Build complete, beginning transfer
Also verify in your dev console (network tab) to see if anything fails. (build.construct.net, downloads.scirra.net, etc)
I just tried a build (I normally never ever use the build service), and it worked perfectly fine.
If you buy a software/service, which works for everyone but not for you specifically on your specific computer, what do you think the software company should investigate?