Hi, PlayFab currently has no issue with Android and iOS, neither does AJAX to PlayFab.
Although, I'm slightly bit familiar with your current situation, had that same issue before (click here for the reference), not so long ago.
It usually happens with this issue:
- Error 503, connection error.
You can confirm through, the following ways:
- If you're using the PlayFab Master Collection, simply press F12 to open the Developer Tools : Console, I have a built-in debugger there if on PlayFab API : Debug Mode.
- If you're using AJAX or Scripting Feature, catch the Server Response of the error, and log the JSON data into the console through:
console.log(responseJSON)
.
You would then be able to know the error message and code.
If you have the same Error 503
as mine. Here's what you can do to troubleshoot:
- Debug your .apk, then inspect your app from the Chrome :: Inspect Devices.
- Check for any mobile errors (red console logs), usually from a plugin not used on that platform, like the Facebook object (which is only used for web), situations like this can cause a connection error.
- If it's a Cordova plugin error, like a misconfigured Mobile Advert, Google Play, etc. It would show an error in the console, and your issue will be fixed once configured correctly.
- If the previous methods didn't work. It could be a depreciated Cordova plugin, filter out plugins you are using, until you find the one causing it, then file a bug report to the developer.
- If you can't still find anything wrong, time to go further. Lookout for broken scripts and filter out the common web plugins.
- If all else fails, you might want to make a small project, test out all plugins or scripts you use that could interfere with the network, in this case PlayFab.
Good luck!