I recently spent at least $16(maybe more, i lose track of time due to quarantine) on the premium version of Construct 3. $16 per month for 1 months(maybe more months, see above). As soon as i got the premium version the preview feature stopped working and i had no way to even test my games so i was not able to make any. I would like to request a refund due to me essentially paying money to have Construct 3 stop working. I am very tight on money now and spent the money in the first place to increase my skill in game development tp hopefully increase the possibility of getting a job as a coder, sadly i wasnt able to gain any extra experience due to this odd bug.

TL;DR

I bought the full version, Construct glitched out and i couldnt make any games, so i ended up spending money for Construct to not work and now i want a refund but i dont know how to get one.

> i found the error already, what am i supposed to do about it?

You are supposed to post it here. Or search for this error in google.

The error message can explain why your preview doesn't work and you are getting the black screen.

im doing f12 now and its telling me that nothings wrong when all problems above(crashing, not showing preview) are still occurring

Whenever i attempt to preview an in progress game it shows a black screen, then the Construct watermark screen flashes for like .1 seconds then disappears and the preview screen is left black.

Important info:

-started after most recent update

-also started after i payed for one month of full version(sucks that i paid money and now i cant preview my games)

-i use the browser version

-i use chrome

Why is it doing this?

And i forgot to mention, if i leave construct 3 and the preview just, there both eventually crash :|

TheBroBrik Press F12 in preview and check for error messages in the console log.

i found the error already, what am i supposed to do about it?

Whenever i attempt to preview an in progress game it shows a black screen, then the Construct watermark screen flashes for like .1 seconds then disappears and the preview screen is left black.

Important info:

-started after most recent update

-also started after i payed for one month of full version(sucks that i paid money and now i cant preview my games)

-i use the browser version

-i use chrome

Why is it doing this?

Take your win32/win64 exports (*.nwjs.zip) and build a single-file exe/zip bundle.

This project is currently work-in-progress, but function at this point. If it's something that would be beneficial to your project, give it a try and let me know how it works for you, what features you would like to see etc. will be much appreciated.

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• Create a single-file exe/zip from a win32/win64 c3 export
• Add custom splash screen
• Add version info/icon to exe
• Send anonymous feedback and/or contact us directly from with in the app
• Dark theme support

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Would this work to turn my Construct games into .zip files with the .exe game file in them for itch.io?

It should work. It's hard to say more unless you share your project. Make sure all the audio files are valid WebM Opus files.

I used .wav files is that why it isnt working?

My songs and sounds in their respective files will not play even though i have events set up to play them. As well i checked the security(lock icon) menu on the preview browser window and it only shows flash privileges not Audio(what would show up if it even were playing audio) so i know its not muted and its set to 0 db so it should play. I even pumped it up to 100 db once and i heard nothing. I tried putting my song into the sound file(got that advice from an old post), which didnt work. I saw something that said i should change my preview browser but in my version of Construct 3 i for some reason cant do that. I dont know if its intentional or not, but please, someone help me get my audio to play ;-;