Yeah, I think the problem will always be the support from third party. In the past we saw Ludei posting in here a lot and getting feedback and answering questions. It doesn't seem the case anymore and that worries me that they are kind of like "Whatever" to the C2 community.
Even in Ludei's on C2 forum they haven't posted since July 11th and there are at least a page of questions since then. I myself have a few questions that were never answered.
So yeah, that worries me the most.
Your best bet to get support is by asking a question on their Twitter page. It would be much faster than waiting on their forums for a reply. I asked them yesterday afternoon about Ouya support and they replied to be within 12 hours. I think if they can fine-tune the bugs, Ouya support, and Ads. I think we will all be satisfied here.