Did you use the "install" option? If so try uninstalling it and reinstalling.
Please allow a few business days for a response.
Please contact supportxwh@scirra.com for any help with payments.
It's impossible to help without more details, such as the way you are trying to export, and the text of the error message. If you think it's a bug please report it following all the guidelines: github.com/Scirra/Construct-3-bugs
For V-synced, if the frame runs in less than 16ms, for example 10ms, will the OS process just sleep for 6ms?
Yes. That's also an important power/battery-saving feature.
Results like this are not meaningful. I'd caution you from trying to conclude anything from such results.
If you calculate the difference in the frame time in each case, the difference is only 22 microseconds. This is about 0.1% of the 16ms frame time at a normal 60 FPS, i.e. it makes no difference at all. When the frame time is very small it's easy to measure tiny variations such as this which appear to make a big difference to the framerate, but in actual fact have no relevance to the performance of games at all.
No, it's not suitable for that. It doesn't give you any extra "breathing room", since you still have the same computing resources available. For example if your game is already slowing down to 30 FPS due to heavy processing, changing the framerate mode won't affect that, it'll still run at 30 FPS. Besides, even if you do want to do something like multiple passes of AI in one tick, you can do that in events already with a "repeat" event, so you only repeat that particular aspect of the game logic that needs it, rather than wastefully repeating the entire logic of the game.
There are new runtime events "save" and "load", and the event object has a 'saveData' property to write to or read from.
AFAIK the desktop-grade iPad OS browsing tells websites it is a desktop macOS system to get them to provide the desktop-grade website. I'm not sure there's a good way around that, or that the Platform Info object should indicate something different to what the browser says.
Please file a bug report following all the guidelines if you have trouble, otherwise we can't help.
If you can repeat it please file a bug report following all the guidelines and it will be a top priority for us to fix: github.com/Scirra/Construct-3-bugs
Please be sure to follow all the guidelines though, since we need all that information to be able to help.
It should already be working. If you encounter an issue please file a bug report following all the guidelines: github.com/Scirra/Construct-3-bugs
Restore a recent backup - you should always keep backups! If you don't have one, you just learned the importance of backups, and you can send your project to ashleyddd@scirra.com and I'll see if it can be recovered.
One of the reasons to keep regular backups is in case of software problems, so hopefully you have something recent to restore. If not email your project to ashleyaoq@scirra.com and I'll see if it can be recovered.
C3 does work offline. We are also experimenting with local save options at the moment: construct.net/en/forum/construct-3/general-discussion-7/experimental-local-file-147071
Member since 21 May, 2007
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Wider technology issues from Ashley's perspective.