Rable's Recent Forum Activity

  • Hi everyone,

    Healer's Quest has released a couple months ago on iOS, but the game constantly crashes and restarts.

    At first I thought about a memory problem, which sounded weird as the game is running perfectly well on mid/low-end Android devices (mine is a Samsung A3 2016 (1.5Gb RAM)), while it crashed on iPhone 7 (2 Gb RAM).

    But anyway, I optimized the game just for iOS. After testing it was still crashing, so I optimized even more. Still crashing. I did tests removing nearly all character graphics (something I will never be able to push to the store because it's even not a game anymore), and even then, it's STILL crashing.

    I thought it could be the save game, or the fact of using both savegame and LocalStorage, so tried removing LocalStorage but it's not better. I even tried removing as much plugins as I could (Gamepad, GameCentre, Keyboard, Mouse, etc.) and all third-party plug-ins but really nothing helps. I tried adding a empty black screen between layout changes to let the game have the time to save before loading a new layout, but not better.

    Did anyone already have this problem or do you have any idea of what I could do?

    Please help, Healer's Quest rating on iOS is currently between 1.2 and 1.5 on every store as everyone complains about this bug and the game is just unplayable. I really would like to fix it but it seems impossible at this point.

    Thanks for your help!

  • Hi lucid,

    No need to apologize at all! I'll do with the workarounds you suggested or simply remove the effects for the Gamescom build.

    Thanks for your help!

    I can confirm the problems too.

    C2 often crashes more than once an hour. It systematically happen to me when the editor is NOT focussed, i.e. when I alt-tabbed to any other program (C2 preview, photoshop, anything else). It also happened at least 3 or 4 times to me when I was holding Alt and pressing tab, to switch from a program to another. In this case I saw the C2 window shutting down.

    Please note that this happens even when the project has not been saved, so progress is often lost.

    Some info about my computer:

    MSI Laptop GS60 6QE

    Windows 10 Home

    Intel Core i7-6700HQ CPU — GHz

    16 Gb RAM

    64-bit OS

  • Sure! I would appreciate a fix before Gamescom, but take your time. :)

    Thanks a lot for the support!

  • lucid

    Nailed it. Add any effect on an SCML object in the new plug-in and it disappears. Tested with burn, tint and color. Thanks in advance for your help. ;)

  • Please send me or link me to a c3proj with non-displaying objects. Here or at lucidiqk@brashmonkey.com

    Thanks for the reply.

    I'm first trying to reproduce the problem in a new project but unsuccessfully up to now. The problem only arises in my large project, which can hardly be shared at the moment. Even using the same .scon file will not cause the bug in a new project.

  • Hi lucid,

    Just wanted to tell you that in the newest plugin some of my SCML objects aren't displayed anymore.

    I went back to the old plugin from 2 or 3 months ago and it works fine with the old one.

    Tested on r152 and r159, the result is the same.

    Thanks for your help!

  • Worked like a charm and fixed the crashes issues. Thanks a lot!

  • Uninstalling an Addon is easy, it's just opening the addon manager. The problem here is that I can't load an older version of the desktop build to be able to delete that addon. The newest version of Construct 3 disables it automatically, so I get the notification everytime I start the editor while not being able to fix the problem (it doesn't appear in the addon list).

    Displaying the URL in the desktop build could indeed solve the problem.

  • Hi,

    I need to access an earlier version of the desktop build in order to uninstall a third-party plugin which isn't supported by Construct 3 anymore.

    How can I do this?

    Thanks!

  • I've had a reply from the platform owner:

    "In order to measure the “time played” inside a game, we need a constant exchange between users interaction and tracking information send to GA. If there is no “Level Start” event inside the games, we cannot tell how long he is playing the game. This is due to the technical nature of how tracking systems are working:

    Situation 1:

    Open the Game (information send to GA)

    Leave the website (no information send)

    Situation 2:

    Open the Game (information send to GA)

    Start Level Event (information send to GA)

    Leave the website (no information send)

    Tracking systems will measure the time between two interaction points. When there are no follow up interactions after opening the game, the tracking system cannot measure the time in between and will return 0:00 time played for the user in Situation 1. Integrating events inside the game will give the tracking systems more interaction points to calculate the time in between those. The same user from Situation 1 (return: 0:00) will now return a time played in Situation 2."

    Does it help? Not sure this gives enough information as they don't tell HOW it should be done. :-/

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  • Hi,

    I've done a html5 game and the platform requires the game to send a "levelStart" and a "levelCompletion" event so that they can evaluate how many play session have been played.

    Any idea how I can do that?

    Thanks a lot!

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Rable

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