Tom's Forum Posts

• • Tom Construct Team Founder
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    • 589 topics • 4,453 posts
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  • 6 May, 2021
  • Quote

  Just a heads up, we're very close to closing down Scirra.com now - this will mean that linking to old Scirra assets will not be possible once this is done.

  If you haven't yet done so, please do so in the coming days.

• • Tom Construct Team Founder
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    • 589 topics • 4,453 posts
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  • 20 Apr, 2021
  • Quote

  I'll add a link for their support email in the downloads page on the next release.

• • Tom Construct Team Founder
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  • 4 Apr, 2021
  • Quote

  If you buy a new plan, you can gift it to someone in the first few days on the edit subscription page. Once you've paid, if you're having trouble gifting it drop us an email.

• • Tom Construct Team Founder
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  • 2 Apr, 2021

  Yes I'm afraid there's a bug where some people can't progress after paying - I thought this was fixed but apparently not still in some cases. I'll spend more time on it this week, for now I refund them as I see them. A refunded sale from your end is net zero (you do not lose money from refund fees).

• • Tom Construct Team Founder
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  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
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  • 2 Apr, 2021

  Yes, they all get emailed and can download new versions.

  RE everyone else, I'll look to get issues addressed next week.

• • Tom Construct Team Founder
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  • 30 Mar, 2021
  • Quote

  Tests show people do click and engage with the ads, so they are working. Some people said they don't like the ads, and you mentioned that you shouldn't include them with paid subscriptions, so they are now disabled.

  I'll keep an eye on them and see if they continue to generate engagement or not.

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
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  • 30 Mar, 2021
  • Quote

  The next update disables these ads for anyone with an active Construct 3 seat

• • Tom Construct Team Founder
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    • 589 topics • 4,453 posts
  • 1

  • 30 Mar, 2021

  newt it's entirely up to the seller how much they wish to list the asset for on other stores, not much we can do about that.

• • Tom Construct Team Founder
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  • 30 Mar, 2021
  • Quote

  No sorry - the asset store is for paid assets only.

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• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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  • 29 Mar, 2021

  eleanorjmorel I don't consider that a bug - if you want to buy your own assets you can if you want. No one seems to do this. There may be cases where you do want to buy your assets as well (EG a third party seller creates a big bundle which features on of your assets).

• • Tom Construct Team Founder
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  • 29 Mar, 2021

  When migrating over to a new platform it can be a little painful, and we've done our best to give sellers plenty of notice to move over. We cannot automatically port assets as there are too many changes (and the licensing is slightly different).

  If a seller doesn't want to move their asset, there's not much we can do. Running the two stores in parallel is also not an option.

  I'm afraid it is what it is and we can't go back on our decision.

• • Tom Construct Team Founder
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  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
  • 1

  • 25 Mar, 2021
  • Quote

  Where are you trying to login exactly? Do you have a screenshot of the error please?

• • Tom Construct Team Founder
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  • 23 Mar, 2021

  Quick note also, anything you purchased on the old store has been moved to the new store so you can still download previous purchases. Any seller that did not port their assets over to the new store are now not for sale though.

• • Tom Construct Team Founder
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  • 22 Mar, 2021
  • Quote

  In the sales report it lists the bundle under the "Item" column if it was sold in a bundle.

  I've added bundle ID into the CSV report for items if it was sold in a bundle, will be updated on next site update.

• • Tom Construct Team Founder
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  • 22 Mar, 2021
  • Quote

  No sorry these won't be imported.