Tom's Forum Posts

• • Tom Construct Team Founder
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  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
  • 2

  • 27 Jul, 2021
  • Quote

  Sorry, we're aware of this. It's a complicated feature that needs working as the website's grown so much - it is on my list but not a priority right now.

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
  • 4

  • 22 Jul, 2021
  • Quote

  If you go to game settings, you can set privacy to either public, private URL or private where you specify username's/IPs that can access the game.

• • Tom Construct Team Founder
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  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
  • 1

  • 16 Jul, 2021
  • Quote

  You'll need to cancel your current plan then create a new yearly one when it expires.

• Try Construct 3

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• • Tom Construct Team Founder
  • 
    Moderator
  • • Joined 10 Jun, 2007
    • 
    • 589 topics • 4,453 posts
  • 2

  • 10 Jun, 2021
  • Quote

  It's a developer account, pay once and you can upload as many assets as you want.

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
  • 2

  • 9 Jun, 2021
  • Quote

  Yes currently I'm afraid you'll just need to cancel and repurchase when it's expired.

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
  • 2

  • 3 Jun, 2021
  • Quote

  No it's not officially supported, and we no longer sell Construct 2.

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
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  • 3 Jun, 2021

  Correction, buying a 1 year Business License permits you to use one Personal Edition as a Business License perpetually.

• • Tom Construct Team Founder
  • 
    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
  • 1

  • 2 Jun, 2021
  • Quote

  We're on the verge of decommissioning Scirra.com, this has caused a few issues RE redirects from old URLs. Once Scirra.com is offline, I'll look at fixing the post redirects.

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
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  • 1 Jun, 2021

  Just to clarify:

  - If you have a C2 Personal License and need to upgrade to a Business License, you can email us to arrange this

  - Alternatively, a C3 business license will cover you if you have a C2 Personal License, but only whilst the plan is active.

  If you intend to continue using C2, it might be more cost effective to contact us to arrange an upgrade.

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
  • 1

  • 25 May, 2021
  • Quote

  We'll look at making the refund process more transparent (EG notify you when you get refunds) and perhaps the reason why. There are lots of reasons for refunds, I'm afraid as the system currently stands we can't share more at the moment.

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
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  • 17 May, 2021

  eleanorjmorel apologies should now work

• • Tom Construct Team Founder
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  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
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  • 14 May, 2021
  • Quote

  If you can pay us from Paypal to our Paypal account, we can sell to you yes

• • Tom Construct Team Founder
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  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
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  • 13 May, 2021
  • Quote

  We aim to reply to emails within 2 working days (often much quicker), I beleive I've replied now.

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
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  • 13 May, 2021
  • Quote

  Paypal subscriptions require an attached payment method to setup - we can take a payment directly from Paypal by transfer but you'll need to email us on supporthde@construct.net with:

  - Your Construct.net username

  - Term of license wanted (minimum 1 year)

  - Full invoicing address

  - Country

  We'll then send instructions on how to pay

• • Tom Construct Team Founder
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    Moderator
  • • Joined 10 Jun, 2007
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    • 589 topics • 4,453 posts
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  • 12 May, 2021

  EMI INDO yes feel free to split them into two different items.

  eleanorjmorel .c3p's are now allowed for sprite font category