cybertron7's Forum Posts

  • So how can I detect this and prompt a user about the error? I also need to have this report to my api server so I know about it.

    This is a major isssue for C3

  • (I would post a screenshot but the image icon in the forums does nothing)

  • I am getting so frustrated man. I gave up on this Android TV box, brand new from Amazon $80 bucks that can run Angry Birds but cannot run my friggin MENU.

    So I exported back to my Galaxy S4. It runs a FEW LAYERS of the new menu, but is mostly blank. It's like half of what is going on.

    Ashley -- You need to dive in on this man, have someone from tech support call me and let's crush this problem. I have spent nearly 30 hours trying to identify what's going on. Reach out please.

  • RAM ISSUE!

    If I use the android app "Clean Memory" and launch the app, everything works.

    If I launch Angry Birds, then launch my app -- FAILURE.

    Ashley do we have some sort of system monitor stat that we can reference: "Sorry, your device needs more RAM to run this app".

    Turns out the $80 bucks I paid for the first pos I bought on amazon is old and underpowered. So that's it -- old ass device.

  • OK I have been able to identify partially the issue: too many layers.

    If I deleted 1/2 the layers and I only have 10, bring that down to 5, the game shows up.

    So perhaps there is some sort of problem on older devices in this capacity?

    Ashley I hate to tag you in this way, I know it's not a bug report, but I'm just pickin' your brain my friend. Have any ideas about too many layers for Androids?

  • Ughhh here we go gonna spend another 6 hours on this issue.

    I can confirm the issue is that on Android devices, the BOTTOM layer is shown. All other layers are not being displayed.

    It's basically not drawing ANY sprites, and cannot diagnose, because it's only occurring on the physical device.

  • So that’s the thing, init screen is two events.

    Game screen is a bunch. If I delete most of the layers it’ll run fine.

    Now all of a sudden the main menu blanks out again.

    I hate this problem man.

  • Yeah man I hear you, trying to diagnose myself.

    There are no errors reported, it just does this on some androids. Could be it be a RAM issue?

    Has no one seen this happen? It’s one mood my top issues with construct over the years... :/

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    Ashley

    I'm starting to lose my mind here man. I rebuilt the menu layout and it was working. I went and rebuilt another layout, it had no effect, and the rebuilt menu layout is now bugged again.

    Have a look at the video.

    I have a small lightweight layout that shows some images, then after 1.5 seconds goes to menu.

    Grey screen of death. (I have determined this is the background color of the bottom layer)

    What causes this? I'm going CRAZY trying to figure this out, it has taken 15 hours this week out of my life :(

    Works perfectly fine in device preview, on various mobile devices, etc. I have a bunch of people reporting this issue on my live production version and it's getting stressful!

  • Thanks man, I think coming from C2 there is some sort of corruption perhaps in the layout that gets screwed up.

    I will have no choice but to rebuild the layout, and I guess forget about texts at all.

    I don't have an exact answer but I do have a solution :*(

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  • Hey Ashley, the game works perfect on most androids, and perfect so far on iPhone.

    Export to Microsoft store is also perfect, but app fails to launch after loading screen on Xbox one.

    Thoughts? It’s the same binaries after all.

  • Man, this doesn't seem to have ANY logic. Maybe simply a corrupt layout.

    I can most certainly rebuild the layout and it works, it's just a friggin lot of work. I have many layouts I will need to rebuild.

    I deleted ALL instances of text and textbox.

    Some times the export works better and some times worse. I can delete one layer or another, with no predictable result.

    I guess I will have no choice but to carefully rebuild the layouts....

  • Hollly shit yes, I think this is it, in my descent through madness I deleted a buncha stuff. Text objects being one of them.

    That is insane that TEXT causes some devices to go black. WTF big time.

    Will confirm this...

  • ... it appears to be a text box that when removed from the layer, fixes the problem...

  • Nope that's not it at all. Added transparency to new layouts and it works. WTF.