Boxels's Forum Posts

  • Problem Description

    Went to save local copy of basic app, and saving dialogue frozen in time.

    When I tried to recreate the same bug, my editor updated from r43 to r44, could it be possible that I happened to save during some update, or I would assume (naively) it would affect it, as my editor was fully loaded and wouldn't be dependent on updates.

    YOUTUBE LINK showing saving hang.

    https://youtu.be/H8vHdoVjI0A

    Attach a Capx

    Description of Capx

    just a basic tutorial I was working on for students (kids)... didn't do anything really much as of yet, just the saving hang issue, I've never seen before.

    Steps to Reproduce Bug

    see youtube screencast.

    Observed Result

    saving hangs, never saves

    Expected Result

    save to local drive

    Affected Browsers

    • Chrome: (YES)

    Operating System and Service Pack

    Mac OS Sierra 10.12.5

    Construct 2 Version ID

    r43

    We use C2 as a hobby of learning to make games. We have had issues with the platform we wanted to publish on (IOS) and after having a bug resolved , still have issues.

    we paid for C2 and use it to teach in our Home School Groups. we are now researching other options out there as C3 is enticing (as we only have iMacs in our computer labs) however the subscription model has been nightmarish with Unity3D as hobbyists.

    We also will be moving from our GOOGLE FIBER ENABLED home to a home with less of an internet connection, which worries us as we want to build anything and save it to the cloud via C3.

    We will not be paying for C3 if it is a subscription model and we don't have option for one time fee or upgrade from C3 license.

    I would assume most of your paying users are hobbyists like ourselves who end up frustrated after a few months of trying to get a game going only to find issues with IOS.

  • If you have other issues, please post one thread per issue, following the full guidelines for each issue. It is impossible to deal with bug reports effectively otherwise.

    Take a look at PhoneGap Build's documentation on running iOS builds. You'll need to create an iOS development certificate and a provisioning profile. It's all done on Apple's systems and they have documentation on that as well. And don't bother submitting apps you haven't tested yourself, it's not sensible to use Apple to verify your apps work.

    Thank you for this effort and support.

    The only reason we assumed we didn't need to test, was the game worked PERFECTLY on the first upload to apple and works on the PHONEGAP app to test it on our IOS devices. We did test, just not directly but through phone gap's testing app (ios) and server app (windows).

    We had over 50 downloads on this app with a ton of feedback from our facebook educational groups in the first week it was approved AND it worked on every other platform, device, etc. In fact we had 15 new updates published through itunesconnect without one single error. It was only after we enabled the local preview server that this error began...

    Thank you. We are looking forward to construct 3 and continuing to share your software with our growing network of online educational tech schools.

  • Ashley

    What test do you recommend I submit to apple before I send to apple? I have not tested disabling WKWebView as WackyToaster suggested due to the hope of r244 update fixing this issue with IOS.

    A. R244, Corodova Export, WKWebView disabled, delete line "<plugin name="cordova-plugin-httpd" />" in config.xml

    B. R244, Corodova Export, WKWebView disabled

  • Ashley

    Just an FYI, I am also promoting construct2 to schools like (MyTechHigh, American Heritage Academy, etc.) for children and youth. Our experience has been so amazing here, your software much easier to use than others (Game Salad to name one) your support to be jealous of, we are not letting it fall on deaf ears or blind eyes...

    Thank you for your efforts, this has been the best experience we've had in the learning curve for programming for children (including our own home-school tech groups) and to get a game going so quickly I've watched motivation in children learning increase 100 fold. So keep it up, we are grateful and I truly can appreciate your work and efforts.

  • Boxels - when you say it still happens, is it absolutely identical to the error you posted originally or is it exactly the same?

    In r244 I literally deleted the code that displays that error, so it ought to be impossible to appear in that form in r244+.

    My apologies.

    In the message I got from apple, it is different in that they stated exactly the following for each test.

    --------------------------

    TEST #3 r244 WKWebView enabled, deleted code in config.xml <plugin name="cordova-plugin-httpd" />

    [quote:1q6w3s87]"Specifically, after briefly displaying a loading screen, your app returned to the main screen after we tapped the Play button."

    https://boxels.com/images/bugs/attachment-6478607287074942353Screenshot-0420-145921.png

    https://boxels.com/images/bugs/attachment-9026141553394574904Screenshot-0420-145926.png

    --------------------------

    TEST #2 r244 WKWebView enabled

    [quote:1q6w3s87]"Specifically, no action occurred when the Play button was tapped."

    https://boxels.com/images/bugs/attachment-2855466716378865054Screenshot-0420-085004.png

    --------------------------

    So YES, the error message shown on the OP of this thread is gone entirely with the r244 update. It almost sounds like a LAYOUT CHANGE ISSUE??? now that the other error is gone?

    Keep in mind every other export works (scirra arcade, html5, chrome os, amazon, etc. https://alphabetocean.boxels.com/ ) Just IOS since I enabled that preview server (could be entirely coincidental). Ashley did you get my email with the capx file?

    I have two more tests to go. I would LOVE any help with a tutorial on how to go from Construct 2 to PhoneGap (or anything like it) to development test on my devices, as I am still learning and it would be so much easier to test on my own devices rather than wait for apple's reply. Yes, I'm a noob at this... but willing to learn. (and I'm a php, mysql, and web developer if you can believe that)

    --------------------------

    Apple always states the following at end of each rejected app:

    [quote:1q6w3s87]Next Steps

    To resolve this issue, please run your app on a device while connected to an IPv6 network (all apps must support IPv6) to identify any issues, then revise and resubmit your app for review.

    If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.

    For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.

    Resources

    For information about supporting IPv6 Networks, please review Supporting IPv6 DNS64/NAT64 Networks and About Networking ( https://developer.apple.com/library/content/documentation/NetworkingInternetWeb/Conceptual/NetworkingOverview/UnderstandingandPreparingfortheIPv6Transition/UnderstandingandPreparingfortheIPv6Transition.html#//apple_ref/doc/uid/TP40010220-CH213-SW1 ).

    Best regards,

    App Store Review

  • Now apple says it was a redirect loop, which makes it even stranger, but they still insist it is related to IPV6 support. (maybe due to removing that line of code)

    [quote:18c7tcy0]Hello,

    Thank you for your resubmission.

    Upon further review, we found that your app does not comply with the following guideline:

    Guideline 2.1 - Performance

    We discovered one or more bugs in your app when reviewed on iPhone and iPad running iOS 10.3.1 on Wi-Fi connected to an IPv6 network.

    Specifically, after briefly displaying a loading screen, your app returned to the main screen after we tapped the Play button.

    Please see attached screenshots for details.

    Next Steps

    To resolve this issue, please run your app on a device while connected to an IPv6 network (all apps must support IPv6) to identify any issues, then revise and resubmit your app for review.

    If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.

    For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.

    Resources

    For information about supporting IPv6 Networks, please review Supporting IPv6 DNS64/NAT64 Networks and About Networking.

    Best regards,

    App Store Review

  • 1. Disable WKWebView (myapp 1.38) from previous Construct 2

    2. Cordova Export WKWebView enabled on Construct 2 update (R 244 64-bit built at 15:05:13 on Apr 19 2017) (myapp 1.39)

    If method 2 above doesn't fix it, I'll do this one.

    3. Cordova Export WKWebView enabled on R244 and delete the line that says:

    <plugin name="cordova-plugin-httpd" />

    4. Corodova Export WKWebView disabled on R244 and delete line...

    #3 did not work, same bug. So update removing that line of code in config.xml does not fix issue.

    Attempting other 2 options next.

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  • Ashley I personally don´t have an Iphone so testing can be a bit complicated, I can try with the emulator though.

    Boxels Depends on what you use to build your project. I use cordova CLI so I use windows cmd and just input "cordova plugin ls"

    OK.

    I'm on an iMac OS 10.12.4 (sierra)

    Using Construct 2 on Windows 10 or 7 (have two pcs)

    Using PhoneGap from adobe (works perfectly for a learning noob) to build for IOS, Android, Windows.

    I have iPad Air, iPad 2, iPhone 5, iPad Pro to test on for IOS apps.

    I have submitted two apps outside construct2 so far. This app worked PERFECTLY submitting to apple before I enabled Server Preview preference... since doing that step I cannot get past this bug.

    If you are getting the same issue for IOS, it completely takes out the issue being with adobe phonegap or cordova CLI and pinpoints it within Construct2 and IOS at some crossroad.

  • 1. Disable WKWebView (myapp 1.38) from previous Construct 2

    2. Cordova Export WKWebView enabled on Construct 2 update (R 244 64-bit built at 15:05:13 on Apr 19 2017) (myapp 1.39)

    If method 2 above doesn't fix it, I'll do this one.

    3. Cordova Export WKWebView enabled on R244 and delete the line that says:

    <plugin name="cordova-plugin-httpd" />

    4. Corodova Export WKWebView disabled on R244 and delete line...

    #2 did not work, same bug. So update r244 does not fix this issue.

    Attempting other 3 options next.

  • WackyToaster where can I view my plugin list to compare?

  • Boxels - possibly, could you try it and see?

    Doing so now.

    My first try was to see if it worked by disabling the "use WKWebView" in the Cordova export options.

    I will try these methods separately.

    1. Disable WKWebView (myapp 1.38) from previous Construct 2

    2. Cordova Export WKWebView enabled on Construct 2 update (R 244 64-bit built at 15:05:13 on Apr 19 2017) (myapp 1.39)

    If method 2 above doesn't fix it, I'll do this one.

    3. Cordova Export WKWebView enabled on R244 and delete the line that says:

    <plugin name="cordova-plugin-httpd" />

    4. Corodova Export WKWebView disabled on R244 and delete line...

  • Ashley thank you. Sent you email with capx. Was this potentially fixed in the update today?

    I will try your suggestion in the thread you posted above with possibly the same error.

  • Where do we submit the capx file - we are learning as we go. Thank you.

  • Bug submission here with updates: