Video stops in video object

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dop2000's avatar
dop2000

  • Hi, not sure what information is needed to accurately show the issue.

    The issue I am having is that on one of the physical devices that I am testing my app, the video player stops in the middle of the video (I do not have any code to stop it at any time). This happens at completely random times and at random points in video. I know it's the video object and not the whole game because I am still able to press buttons. So far I have experienced this on one device.

    Usage on my computer does not look too high, other layout have more usage than this.

    I have tried all the formats for playback

    Any suggestions would be appreciated

  • What device?

    Especially large videos can possibly have memory issues.

  • Would chopping up the video and playing them one after another work?

  • The phone that I have been using is Redmi Note 9 Pro.

    The video is only 5 seconds long and 6 MB in size before compression, surely you don't need to chop a video of this size for construct?

    I can play demanding games like mobile League of Legends on the phone and I don't run into any issues while using it daily, it does not seem like a mobile issue.

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  • No, that is unlikely to be the issue then.

    But the the fact that it's consistently device specific is important to follow up on though. Could simply be a graphics driver issue.

  • Surely if you have no issues watching YouTube and playing quite a high-spec game League of Legends on this device, there should not be an issue with just the player object in Construct.

  • Sorry Ashley I am not getting anywhere with this. Could you shed some light, please? Do you have any tips that I could try? It is not a RAM issue because I have cleared everything from memory before playing the video. The only time the video does not stop randomly is in a separate layout. The app it self is fine, all the buttons and animations work but the video stops.

  • I'm afraid generally it's impossible to help without more information, which is why we came up with our bug report guidelines. It's best to file an issue following all the guidelines as we need all that information to be able to help.

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