Ashley's Recent Forum Activity

  • You can purchase the signalling server in the asset store and run your own server. However be warned that you should be familiar with server administration and networking topics, otherwise it could end up unreachable or less reliable than the official Scirra signalling server.

  • Try Construct 3

    Develop games in your browser. Powerful, performant & highly capable.

    Try Now Construct 3 users don't see these ads

    If you want to experiment with an alternate Android export option, try Trusted Web Activities. That is very much a web export with the proper Chrome browser wrapped up as an app you can publish to Google Play. However it's not clear how ads or IAP would work with that. So it might work well for free apps but monetised apps probably still need to go with Cordova.

    I'm happy to profile and optimise Construct projects if something isn't running well! Sometimes there are easy changes that can be made to the project to improve performance, and sometimes I can optimise Construct. These days even phones several years old can manage 10,000+ sprites on-screen and still get 30 FPS, so most modern devices generally seem to be pretty fast. However I must caution that sometimes there are problems like crappy GPU drivers that ruin performance - a long-standing scourge of the industry affecting all technologies, not just Construct - and it's not always feasible to work around. But usually those are device-specific and not something that causes a performance issue on all devices. Still I'm willing to look in to cases of poor performance if anyone shares them.

  • Apologies for the inconvenience - earlier we increased the server hardware specification in order to improve the quality of service, but after the VM restarted a fault on the Azure host prevented any traffic reaching it. We immediately reached out to our hosting support who investigated and resolved the problem by moving the VM to a different Azure host. The service was down for about 1 hour 40 minutes. It should be working fine again now and we don't expect to need to do anything similar for a long time.

    I was under the impression Android performance was generally working fine for most people, as my own tests look fine and I hadn't seen any complaints about it for a long time. The problem in this thread appears to be enabling worker mode, which runs in to a known issue. Turning it off (which is the default) should mean problem solved.

    If not, please file an issue following all the guidelines! I'm not telepathic so I can't solve problems by reading descriptions or watching videos, we need the details requested by the bug report guidelines to investigate, and I don't believe any Android performance issues have been submitted that way lately, so as it stands we have nothing to investigate.

    Think we should have more staff to work on Construct? Then we need to grow the business, and a new product is potentially a great way to do that. If it went well it could double the size of the business - perhaps even more if it's a hit - and we could hire more developers as a result. Alternatively we can do nothing and remain a smaller company with limited resources. So if you want us to grow, it makes sense to be in favor of new ventures like Construct Animate.

    Fooling arround with the settings a lot the issue disapears on PC when i turn off "WebWorker"

    There is a known issue with the Android WebView where it is janky when using worker mode. However the default settings do not use worker mode. You will only run in to this if you manually change the project 'Use worker' setting from 'Auto' to 'Yes'. If you leave it on its default 'Auto' or 'No', it should work OK.

    I'd like to point out that the existence of such a bug does not mean that HTML5 or our hard-working team are somehow useless. In fact I have already done significant work to investigate this very issue in order to file that issue with Google. All software has bugs and nothing is perfect. On the whole I do believe Construct and browser performance are outstanding these days.

    I'd add that a great deal of work has been done on this in the past, and we do work really hard to ensure there is great performance on all platforms. However in this case the bug is caused by the Chromium browser engine and therefore it's out of our control - only Google can fix it. However the issue is easy to work around and the default project settings are not affected. Further please note that in general it is usually impossible to help without the details requested by our bug report guidelines. We need all that information to be able to help, and if it's omitted all we have is guesswork.

  • I'm afraid Construct Animate subscriptions are not yet on sale. The period of being able to use Construct 3 subscriptions with Construct Animate was only for the duration of the public beta, and that is now ending.

  • Some addons don't properly support advanced minification. Our documentation covers what developers need to do to support it. If it doesn't work you'll need to report the problem to the addon developer.

    If the problem is with our server, then why is it working for everyone else?

    I'm afraid if neither we nor anyone else is able to reproduce the problem, then the onus is on you to test combinations and try to identify what factors are involved, as nobody else is able to test those things.

    Not all problems in the world are our fault and it's not reasonable to insist that we fix everything, especially when it's not clear it's related to our services which as far as I'm aware are working for everyone else. Unfortunately this type of thing has happened before, where people repeatedly insist we fix things when it's infeasible for us to do so. For this reason our Forum & Community guidelines include:

    Demanding impractical measures or infeasible solutions. If we say we can’t do something, it’s not because we don’t want to, or we’re being difficult, we genuinely can’t do everything!

    I'm sorry that you're experiencing problems but all I can say is I hope you understand it's pretty much impossible for us to help in this kind of situation, and repeatedly insist we do so anyway does not overcome that. So I'm afraid I must emphasise the rules in the Forum & Community guidelines and that everyone is required to follow them at all times no matter how difficult or frustrating the problems may be, and for that reason I'm closing this thread. I'd also point out that I've already highlighted what should be a viable workaround: using the Cordova CLI allows you to complete builds locally without needing the use of the build service.

    I just tried again, and it's still working fine for me. It's been several weeks now and it's been working fine for everyone else. I'm afraid I simply cannot explain what is happening but it sounds like an issue your end. The Internet is extremely complicated and there are lots of non-obvious ways it can fail that will only affect certain users, ISPs or regions. If that is indeed the case, which I think it is, there's no use constantly complaining to us, as it's impossible for us to do anything about it. Did you try contacting your ISP? Have they responded?

  • Try opening it in the latest release of Construct (r327.2).

  • This sounds like a classic case of creating more rendering work than the GPU hardware can handle. You'll need to optimise the game to do less rendering work, e.g. reducing effects and own-texture layers. See Performance Tips.

  • These kinds of glitches are usually actually caused by broken graphics drivers, not the browser or Construct. That's especially likely to be the case with an old system. Your best hope is to install any available system software updates, try updating the graphics drivers, or try turning off hardware acceleration in the browser (but that will also cause poor performance).

Ashley's avatar

Ashley

Early Adopter

Member since 21 May, 2007

Twitter
Ashley has 1,427,083 followers

Connect with Ashley

Trophy Case

  • Jupiter Mission Supports Gordon's mission to Jupiter
  • Forum Contributor Made 100 posts in the forums
  • Forum Patron Made 500 posts in the forums
  • Forum Hero Made 1,000 posts in the forums
  • Forum Wizard Made 5,000 posts in the forums
  • Forum Unicorn Made 10,000 posts in the forums
  • Forum Mega Brain Made 20,000 posts in the forums
  • x108
    Coach One of your tutorials has over 1,000 readers
  • x62
    Educator One of your tutorials has over 10,000 readers
  • x3
    Teacher One of your tutorials has over 100,000 readers
  • Sensei One of your tutorials has over 1,000,000 readers
  • Regular Visitor Visited Construct.net 7 days in a row
  • Steady Visitor Visited Construct.net 30 days in a row
  • RTFM Read the fabulous manual
  • x35
    Great Comment One of your comments gets 3 upvotes
  • Email Verified

Progress

32/44
How to earn trophies

Blogs