Tom's Forum Posts

  • Hi guys,

    We are taking steps to improve everything. The new store is slow, and I'm working on implementing better caching to speed it up which is going well (already shaved a lot of time off page loads).

    We're also putting a new dedicated database server online today, it's top end and should speed things up nicely.

    Thirdly, we're currently being threatened with spam attacks, have suffered bad spates of spam attacks in the past. These drive hundreds of thousands of page views to our site which does slow it down a lot. We're doing what we can to mitigate this (and having some success).

    We know it's super important to have it running fast, I'm dedicating all my time to the issue at the moment.

    Tom

  • megatronx link in dropdown added for next upload

    RE: download own files, best way to do this is give yourself a redeem code. I know this isn't 100% ideal but it's OK for now.

  • — yes that's fine

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  • There's an alternative upload method for those having issues, upload by URL. Please could you use this, you need to provide it a URL to the zip you're wanting to upload.

  • fldr we understand this, but unfortunately we also have to balance it with respecting the privacy of the users. We may in the future add in ways to contact them to the seller account pages but not planned at the moment. Hope you understand!

  • fldr no way to see buyers I'm afraid. This is by design.

    If you are a long term user of Scirra/Construct 2 (have been registered and active for > 1 year) and can't use a credit/debit card to activate a seller account, drop me an email to with your username and we may allow a seller activation fee to be paid by Paypal on a per case basis.