Tom's Forum Posts

  • What country are you in? Are you using a VPN?

  • My deep apologies for this - I know this must of been exceptionally difficult for you. The outage was relatively short (~20 minutes) and we were taking steps to fix it within a minute of it occuring.

    Construct 3 if already loaded should work absolutely fine even if the site goes offline and you're logged in. There may be issues using access codes or logging in if the site is offline.

    To address this, we're going to be moving the login system to it's own server away from the main website to significantly improve robustness and ensure that Construct 3 will continue to work.

    As I've said in email, it really does pain me to hear this feedback but please be assured I am giving this my full attention and am taking steps to prevent it happening again.

    For what it's worth, downtime is now currently quite rare. We do update the website regularly (sometimes a few times in one day) which would cause a few minutes each time - I'm going to change this practise to only one update a day where possible during a quiet period Mon-Thurs to reduce impact here also. Once we've moved the login server to it's own server, website updates wont impact Construct 3 access any more either.

  • Long term plan has always been to move everything from Scirra.com over to Construct.net, one of the last big things remaining is the store.

    Future of the store is to keep it, and move it to Construct.net. It's a big job as requires a complete rewrite to work on our scalable infrastructure.

    Currently am working on rewriting of the C3 part of the store - once up and running will start working on the new store.

  • Link can be found in footer here:

    scirra.com/construct2/releases

  • I've just updated the site with some changes and tweaked our Azure settings which should improve performance after investigation. We've had sporadic outages for a little while now, and have been spending a lot of time trying to hunt down the cause and I do believe it's just about solved now.

  • Apologies, one of our webservers had an issue. Am looking into it.

    Adding more options is complicated and makes the offer to new customers more convoluted and confusing.

    Secondly it feels like introducing something like that would end up being a never ending moving of the goalposts, impossible to satisfy every use case through increased granularity and chopping up of the product.

  • Great, thanks for the feedback Jase and I'm glad the monthly seems to be something that appeals to you!

  • We can take payment directly minimum term one year. If you’d like to do this please:

    Email supportzbf@construct.net with:

    Full name/ invoice address

    Type of license (personal/business)

    Length of license (min 1 year)

    Tom

  • No problem, yes we enabled monthly pricing globally as of yesterday. We've sent an email and done some social media promotion of it today. Glad you think it's a positive step, we hope so too!

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  • We've always grown within our means as Elliott has alluded to (you forgot VAT by the way :P), and we've never taken any VC money even though it's an option for us as we're concerned we'd lose control of our vision and some of our processes.

    FWIW, and I've mentioned this elsewhere the total GGJ entries is a signal, but a weak one. Even though GGJ entries have dropped, we're seeing great growth YoY and the GGJ is of no concern to us. (Note, you'd probably want to normalise those numbers by total # entries and not compare them YoY to the absolute figures).

    More employees -> better engine quality -> more users -> more profit. It work like that right?

    Throwing new programmers at software to make it better is rarely true. I like Warren Buffet's quote for this:

    No matter how great the talent or efforts, some things just take time. You can't produce a baby in one month by getting nine women pregnant.

    Regarding pricing, we've just rolled out monthly pricing globally for personal editions. These are now available. Going from one off payments to annual payments to monthly has cash flow risk at each step which is one of the reasons we've taken our time with it.

    I know there are weaknesses on certain parts of the website, but they will addresses in due course. We have to prioritise and we do our best to prioritise for what's best for the business as a whole. There are lots of factors involved in this, some which will be opaque from the outside.

    I'd like to point out as well we're quite happy with our performance! We've seen other competitors take on VC money and crash and burn. Other competitors keep announcing years after years of delays in releasing promised new versions. We've always delivered, and deliver well.

    That's a good thing we could highlight next time I review the pages, thanks for suggestion.

    mekonbekon free edition does allow you to export to the arcade

    We're seeing usage of Construct 3 growing 30% YoY according to all our stats. Perhaps it could be optimised better, but it's a rate we're happy with.

    Looking at stats from Construct 2, we decided to reduce the free edition limits on events when moving to Construct 3 because we observed a large population of users who didn't convert to paid users indefinitely - the free edition met their needs whether this was just for fun or in a different environment such as education.

    FWIW the total # games submitted in GGJ we don't consider a pretty reliable metric, Construct submitted games have been pretty static (like other engines for the most part) and it in no way seems to correlate with growth or other successes we're seeing in other aspects of the business.

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