Hi. My game was deleted form PS because a Family Policy problem.
But i cant figure out. The game has ads, and set to "G" in admob.
Wath is the problem and how can i solve it?
The email:
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Hi Developers at Kaio Games,
After a recent review, we found that your app ABC Animal Puzzle (com.kaiogames.puzzleanimal) is not compliant with one or more of our Developer Program Policies. See below for more information about your app's status and how to correct the issue.
Publishing Status
App Status: Removed
Your app has been removed due to the policy issue(s) listed below. This app won't be available to users until you submit a compliant update.
Issue found: Families Data Practices
We’ve identified that your app or an SDK in your app transmits device identifier(s) from children or users of unknown age that do not comply with our Families Policy.
These identifiers may include but are not limited to Advertising ID.
Issue details
We found an issue in the following area(s):
Code Analysis
About the Families Policy Requirements
Apps that solely target children should not transmit the following:
Android Advertising ID (AAID)
SIM Serial
Build Serial
BSSID
MAC
SSID
IMEI and/or IMSI
Apps that target both children and older audiences must not transmit the listed identifiers from children or users of unknown age.
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HELP!!!!