No need to get mad at Ashley. I share many of the things you said, and I’m as frustrated as you are (most of all, because I was just asking for a feature that isn’t available on the desktop app, but is on the web version, so this is literally a case of missing features and a legitimately c3 issue) but look at it this way:
I think he did an outstanding job defending himself, if I’m being completely honest! How often have you seen a developer reply ten times to a post as innocent as mine? How can someone just repeat the same points and ignore all my claims and proofs, without even being rude? I find his determination incredible, and he’s been making software for decades. He could have just ignored me or have given a complete bogus response, but instead he fought for his vision trying his best. I think not many people have this kind of passion for software development anymore. Even if he completely missed my point, refused for no reason, and ignored a paying customer begging to get a legitimate issue fixed, I still respect that he cares for every detail, and at the end of the day, the software is incredible. I lost this battle, but someday devs might change.
Maybe I’m being naive, but I like to see things from the positive side :)