Thanks.

I'm willing to provide any information necessary to assist in troubleshooting. I'd rather have the issue resolved.

I have experienced this same issue across multiple computers. Chrome displays the 'Aw Snap...something went wrong' message with no more information. Is there a way to get a log from Construct 3?

My current computer configuration is:

• CPU: Intel Xeon E5-2428L (x2)
• RAM: 96GB
• Video Card: NVIDIA Quadro K2000D
• OS: Ubuntu 17.10 x64 running Gnome 3.26.2
• Kernel: 4.13.0-37-generic
• NVIDIA driver version: 384.111

Yes, I just made sure the system was up to date (sudo apt-get upgrade -y; sudo apt-get autoremove --purge), cleared all Chrome cache (including Hosted App Data), and did a reboot. When I loaded Construct 3 back up, it crashed the first time I tried to save.

Edit:

I also downloaded the 'stable' Windows editor to see if it could save. I didn't even make it that far - the preview is completely black and does not work.

Tried Chrome on Windows, same preview issue. Also same saving issue.

Tried Incognito mode - also crashes.

This is really unacceptable. How do I reach out to someone official to request a refund?

Title says it all. I have tried saving to Google Drive, saving to Local Browser, and saving a downloaded file. Most of the time, it crashes and says something went wrong. I cannot recover my work. I have spent the past 2 hours re-making the same project probably 10 times.

I am using Google Chrome 65.0.3325.146 (Official Build) (64-bit) on Ubuntu Linux 17.10.

I just paid for Construct 3, so this is rather disappointing.