Our support isn't a 24/7 service unfortunately, so we do request that you allow up to 48 hours for a response (though usually someone will be in touch well before then.)
For any issues with your seller account or payments, please email supportoqz@construct.net.
kagitfb please note this is an English-language forum so your posts must be in English.
Also, for account/subscription discussions, please email supportrhg@construct.net.
Moved to the Construct 2 How Do I forum
Moved to the Construct 3 How do I forum
OP mentions using C2 so moved to the Construct 2 How do I forum
As Eleanor said, this is an English language forum guys, your posts should be in English going forward please.
Send an email to supportqez@construct.net with all the details - we don't deal with license or account issues over the forums for privacy/security reasons.
This feels like a help question, so moved to the How do I forum.
Moved to the Construct 2 How do I forum.
EdosXD please note this is an English language forum so you should be posting in English. Using a translator is fine.
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kagitfb please note this is an English-language forum so your posts must be in English.