Ashley's Recent Forum Activity

  • We notified third-party developers about the change back in November, so there's been over two months for addon developers to respond. The changes required are minimal, as noted in that thread. It should not take long for an active developer to release a small update.

    I've long worried about such maintenance issues caused by third-party addons, which is one of the reasons why when you install an addon the confirmation dialog has the following warning - emphasis added:

    Only install addons from sources you trust. Malicious addons could compromise the security or privacy of your projects. Broken addons can also cause bugs or other problems in Construct 3, including corrupting your project. Check the addon developer is actively maintaining their addon and providing support for it in case of any problems caused by the addon.

    I'm not sure what more we could reasonably do - I don't want to end up having to hold off making improvements to Construct that benefit all users, because a small number of users are using broken and abandoned addons. I don't think there are any good options really, and in some ways I would rather cause some short-term pain with the breakage if that's what it takes to make people realise this is what third-party addons can do to their project, and why they need to look for active developers who are willing to maintain their addons.

  • I think we hit a rate limit for unverified apps, which may mean it's not accessible until Google verify the app again. I'm afraid you'll have to use a workaround until then. I've updated the original post with the latest status and some advice on workarounds.

  • That is the warning I referred to possibly happening in the 3pm update in the original post. It is possible to continue if you click "Advanced" and then "Go to construct.net" - it should work normally again after that.

  • Update Feb 10th 12:45 GMT: We finally had our verification granted this morning. Google Drive should now be working normally once again. We have also released a r234.4 update that mainly just removes the outage notification prompt when attempting to use Google Drive. Once again, we are very sorry for the inconvenience that this has caused. We have taken steps to make sure this never happens again.

    Update Feb 9th 9:30am GMT: We had a third response back from Google about verification overnight. They have requested more information again, and we responded providing it. We have repeatedly emphasised that we were previously fully verified and are re-applying with a new developer account, but unfortunately they are making us jump through some hoops anyway.

    Update Feb 7th 1pm GMT: We had a second response back from Google about verification. They requested some more information, and we are responding.

    Update Feb 5th 2pm GMT: We have had our first response back from Google about verification. They requested a small change to our configuration, which we made promptly and then responded indicating we were ready again. If they continue to respond quickly, hopefully we can get verification within the next few days, although I can't promise an exact time scale since it's out of our hands.

    Update 4:08pm GMT: We're aware of an outage affecting the Google Drive cloud save feature. We have published an update to Construct with r234.2 to attempt to mitigate it, but there may continue to be problems until Google approve our new developer account.

    In the mean time some of the following workarounds may help:

    • You can still access your Google Drive files from the web interface at drive.google.com. You can download your project files from there to your local device, and then open them as local files. When you have finished, you can use the same web interface to upload them again.
    • If you have a Microsoft account or Dropbox account, the Microsoft OneDrive and Dropbox cloud save features are still operational.
    • In the Chrome browser Construct can also open and save directly to local files, which may be a more convenient workflow in the interim.

    We sincerely apologise for the inconvenience. Our team are working to ensure this can be resolved as soon as possible. We will post updates when we have them in this thread.

    Update 3pm GMT: we have now released r234.2 which should address the problem. However we have had to set up a new developer account for using Google Drive in Construct. Normally apps are verified by Google which they say could take several days. Therefore it's possible you will see warnings such as "unverified app" for a while when using Google Drive cloud saves in Construct. Hopefully verification will be completed soon and these warnings will disappear.

    If you encounter any further problems with Google Drive, you can still access your project files by signing in to Google Drive on the web, downloading your project files, and continuing to work with them locally. Once you have finished, you can then upload your project files back to Google Drive with the web interface again.

    Original message: We're aware of an issue affecting the use of cloud save with Google Drive in Construct. We're currently investigating. We apologise for the inconvenience and hope to have this fixed ASAP.

    At this time it's not clear what has gone wrong but it does not look like it was related to our r234 update, since the previous r225 release is also affected - the timing is merely coincidental. We'll post updates when we have them.

  • You probably added something to your project that made it exceed the free edition limits (as shown in the table here). If you share the project I can probably identify which limit you exceeded, e.g. if it's the event limit, effects limit, layers limit etc.

    We haven't changed anything about the free edition limits recently. In particular:

    Everything was fine, I could even export the game to windows

    I'm not sure what you've been doing, because the Windows desktop export (with NW.js) has never been available in the free edition. Perhaps you were using the free gamejam license over the weekend? We made the full version free temporarily for Global Game Jam 2021.

  • As far as I'm aware the vast majority of Android devices perform just fine with the WebView. I think it's an overreaction to point at threads like this and say performance is poor everywhere.

    As noted threads like this that appear to show a performance difference between Chrome and WebView on certain devices occasionally crop up. Unfortunately the exact reason why has remained a mystery. We can't really investigate it because it's most likely something to do with either the Chromium browser engine or the device GPU drivers (or both), which are out of our control. Our engine is also running more or less identical code in both cases, so there's not much we can directly do.

    As I've mentioned in other threads, your best bet is to make as simple and obvious a reproduction case as you possibly can (e.g. just one intensive layout that has a clear FPS/jank difference between Chrome and WebView), and file an issue at crbug.com with that including the full device specs. I think only they are in a position to investigate this kind of thing. Then Google can investigate and hopefully work out what's going on. You can post the issue here and I'll star it and answer any Construct-specific questions the Google engineers have.

    I'd also add you should respond to any questions the Google engineers pose and try any variations they request. One of the reasons this has remained a mystery is sometimes people file an issue, and then stop responding to any questions, so the Google engineers get stuck and also can't investigate it any further. If you really want to get to the bottom of this, you have to be patient, co-operate, and work with them until they can complete a thorough investigation that gets to the bottom of the real issue.

  • You should be aware that if you use a third-party addon, you are effectively entrusting that developer with on-going support for your project. If something breaks or needs updating, they'll need to update their addon; if they don't, your project might be broken. We can't be held responsible for other developer's addons. So you should check the addon developer is providing support and actively maintaining their addon before choosing to use it.

    I'd add that our bug report guidelines require a minimal project, in part to prove that the problem is not just a mistake in your events (which is common). So whether or not you use third-party addons in your full project should not affect whether or not you can file a bug report, since we wouldn't normally accept a bug report with your full project anyway, even if it didn't use any third-party addons.

  • Without steps to reproduce I can only really hazard some guesses - the information we ask for with bug reports is what we need to be able to identify what's really going on. Try pressing F12 and check for errors in the browser console. Maybe there's also some problem with your Internet connection. Perhaps a browser extension is interfering, so try disabling them. Other than that I can't help more without knowing what's really happening.

  • I just tried going offline, loading Construct, opening a project and previewing it. It worked fine.

    If it doesn't work please file an issue following the guidelines, but note we'd need reliable steps to reproduce starting from clearing your browser cache, loading C3 online for the first time, then going offline and reproducing the problem (i.e. something we can repeatedly perform to observe the issue multiple times).

  • I just tried an NW.js export from r234 with NW.js 0.51 and it worked fine.

    As ever if you run in to trouble please file an issue following the guidelines and we'll take a look. We need all the requested information to be able to help.

    • Post link icon

    I just tried an Android build and it worked fine.

  • Try Construct 3

    Develop games in your browser. Powerful, performant & highly capable.

    Try Now Construct 3 users don't see these ads

  • You could try downgrading to the C2 runtime and publish with that for the time being, but the C2 runtime will be retired along with Construct 2 itself in July. I think the next version of KaiOS supports WebAssembly.

Ashley's avatar

Ashley

Early Adopter

Member since 21 May, 2007

Twitter
Ashley has 1,441,786 followers

Connect with Ashley

Trophy Case

  • Jupiter Mission Supports Gordon's mission to Jupiter
  • Forum Contributor Made 100 posts in the forums
  • Forum Patron Made 500 posts in the forums
  • Forum Hero Made 1,000 posts in the forums
  • Forum Wizard Made 5,000 posts in the forums
  • Forum Unicorn Made 10,000 posts in the forums
  • Forum Mega Brain Made 20,000 posts in the forums
  • x109
    Coach One of your tutorials has over 1,000 readers
  • x63
    Educator One of your tutorials has over 10,000 readers
  • x3
    Teacher One of your tutorials has over 100,000 readers
  • Sensei One of your tutorials has over 1,000,000 readers
  • Regular Visitor Visited Construct.net 7 days in a row
  • Steady Visitor Visited Construct.net 30 days in a row
  • RTFM Read the fabulous manual
  • x36
    Great Comment One of your comments gets 3 upvotes
  • Email Verified

Progress

32/44
How to earn trophies

Blogs