I am director of a major software company in Singapore, in 2021 we discovered Construct 3 and decided to give it a try. The company paid a 1 year license to prepare our team to use this game engine, after 3 months we experienced some instabilities and errors, we reported them and the response was "it works fine for me".
We understand that complex software can fail, this happens even with the most powerful companies in the world, but the commitment to correcting failures, however small they may be, makes all the difference.
As there was no support really interested in helping with the recurring failures, we decided to cancel this project with only 3 months of use.
It was like flying without instruments on a cloudy night.
We realized that it was dangerous to trust our projects and our brand to something uncertain.
This year, another director suggested we use Construct 3, I told him from our previous experience, but I was willing to re-evaluate and give it another chance.
So I come here to investigate and nothing has changed in the way Scirra supports customers.
Construct 3 is great for beginners or small developers, but big companies are not recommended.