How do I fix this case of "failed to open project"? [SOLVED]

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  • SOLVED: Construct support fixed my project. It was one layer that I had previously named "?" in C2, where this project started before opening it in C3 to continue work there. C2 seems to have allowed "?" as a layer name, whereas C3 will give an "Invalid name" popup if attempting to name a layer that. Thank you!

    I read previous posts about the "invalid names" causing this, but don't see how this console log tells me what those are. I sent my project to supportrsm@construct.net to be fixed, but if someone can tell me how to fix it myself, and I fix it, I can let them know I no longer need help with it. Thank you

    Note: This project doesn't even open in previous versions (I tried r388.2, 388, 387, 386, 385, 384, 383, 382, 381, and 380) so I wouldn't be able to change any names of anything inside the project, but I do have it saved as a folder project, so I can edit anything if needed that way.

  • This happens to me quite frequently. I'm not sure what causes this issue but here are some things that seemed to help fix it for me:

    - Disable antiviruses or adblockers for Construct and make sure Construct has all necessary permissions

    - Check if your computer has a low amount of storage space

    - Clear your cache and cookies

    - Try opening the project on a different device

    - Try saving the project as a local save if you're using cloud saves

    I hope these can help.

  • This happens to me quite frequently. I'm not sure what causes this issue but here are some things that seemed to help fix it for me:

    Thanks. The closest to applicable thing there was maybe clearing cookies/cache, but still same error. I hope Construct support is able to get back to my email from a few days ago before too long. No rush, as long as it's eventually fixed, in case the fix is beyond me. I'm doing whatever I can for the project until I can get back into C3, to pass the time, mainly creating visual assets for later use.

  • This guide may help.

  • Ashley It appears to be a different problem:

    Note: This project doesn't even open in previous versions (I tried r388.2, 388, 387, 386, 385, 384, 383, 382, 381, and 380) so I wouldn't be able to change any names of anything inside the project

    I wish console errors in Construct contained more useful information. They are often too vague or illegible, like "Invalid name" or "Error Zx.fs in qf.gu"

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  • Ashley It appears to be a different problem:

    > Note: This project doesn't even open in previous versions (I tried r388.2, 388, 387, 386, 385, 384, 383, 382, 381, and 380) so I wouldn't be able to change any names of anything inside the project

    I wish console errors in Construct contained more useful information. They are often too vague or illegible, like "Invalid name" or "Error Zx.fs in qf.gu"

    Yes this is true. Hopefully Construct support can fix it when they have time, as I can't even enter the project even if I knew how to fix it that way. (Maybe they can make it so that these errors are just ignored and the project opened, if that wouldn't be a problem anyway for any reason.)

  • I've updated the next beta to try to log more helpful error messages when invalid names are encountered. However we don't know what the root cause problem is yet so we're working blind, so this may or may not help. If the project is just corrupt, it's impossible to show a good error message (and in that case the only good error message to show would be "the project appears to be corrupt" anyway).

  • I've updated the next beta to try to log more helpful error messages when invalid names are encountered. However we don't know what the root cause problem is yet so we're working blind, so this may or may not help. If the project is just corrupt, it's impossible to show a good error message (and in that case the only good error message to show would be "the project appears to be corrupt" anyway).

    Sounds good, I'll keep waiting on Construct email support to fix it for me.

    My project was started in C2, opened in C3 with no error messages, and also previews fine, I put a day of work into it, and saves with no problems, but then when closed and later opened again, is when it gives "failed to open project".

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