Android game is not avaible for some devices on Google Play

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- 1mrpaul1
- - Joined 21 Feb, 2018
  - 82 topics • 255 posts
- 1
- 5 Nov, 2021
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Today my game was published

play.google.com/store/apps/details
but my friend said that they can't download because google play showing the error, that their devices aren't supported for this game.

While in the store page settings, their devices are shown as supported

Why it can happen?

Can you also check please
- reviver200
- - Joined 8 Oct, 2015
  - 2 topics • 32 posts
- 1
- 5 Nov, 2021
- Quote
When was the app released (open test or release)?
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- 1mrpaul1
- - Joined 21 Feb, 2018
  - 82 topics • 255 posts
- 1
- 5 Nov, 2021
- Quote
Today, release.

Also, app is showing just a black screen, even when downloaded

tried apk build that I did at the same time when sent to publish, and it is also showing just black screen

tried to build again, the same black screen

then removed the AdMob plugin and the game started

so, probably all related to the AdMob
- reviver200
- - Joined 8 Oct, 2015
  - 2 topics • 32 posts
- 1
- 5 Nov, 2021
- Quote
After publication, the app must be verified (1-30 days, test your luck, I have 3 +-2).

What version of C3 do you work with? The bug with ads was in r269 and fixed in r270.
- 1mrpaul1
- - Joined 21 Feb, 2018
  - 82 topics • 255 posts
- 1
- 5 Nov, 2021
- Quote
After publication, the app must be verified (1-30 days, test your luck, I have 3 +-2).

What version of C3 do you work with? The bug with ads was in r269 and fixed in r270.

I tried all, always the same result
- Cascade Games
- - Joined 31 Jul, 2019
  - 104 topics • 438 posts
- 1
- 5 Nov, 2021
- Quote
When you are exporting your game, use "no minification"