Game not running in Safari and Microsoft Edge -Html 5 export

Hi guys,

I published the game as HTML 5 on web (Version 2.40, minified, not full screen, embedded, not using any plugins, do not have any errors in the panel). It works great on all existing browsers except of Safari (ios) and Microsoft Edge (windows 10). Safari and ME load the game fully, show my 2-second logo intro animation without sound, and then freeze the screen (inert forever).

My question is:

Do you think that a new version of Safari and ME will probably make it work later? or it is the problem of C2 engine to run correctly games as HTML5 on Safari and ME browsers?

Did C2, published as HTML5, work in Safari (ios, not mobile) and Edge earlier or it was always like that? Thanks.

Can you post a link to your exported game so we can try out as well?

Can you post a link to your exported game so we can try out as well?

sure http://www.supercoloring.com/erased-puzzle-game

Quick test :

You get an HTTP404 error on Edge

(XHR)GET - http://www.supercoloring.com/sites/defa ... /intro.m4a

and the following error :

WEBAUDIO17014: Decode Error: Stream specified is corrupted or not supported.

Hope it helps...

Check your server has the correct MIME types setup correctly.

Quick test :

You get an HTTP404 error on Edge

(XHR)GET - http://www.supercoloring.com/sites/defa ... /intro.m4a

and the following error :

WEBAUDIO17014: Decode Error: Stream specified is corrupted or not supported.

Hope it helps...

Thank you, it helped. Intro.m4a was absent so I added it. As a result, the game worked in Safari correctly.

In the Microsoft Edge, it worked as well but partly. The player is now accelerating too much ( it is like on ice ) and some sounds are not producing or modified ( like the player shooting sound is now more surd).

Should I let it go blaming the Edge or there is something more that I can do?