Installer freezes

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- Jabutosama
- - Joined 26 Dec, 2013
  - 35 topics • 68 posts
- 1
- 18 Jul, 2016
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Problem Description

After installer goes to installing phase, it freezes, staying static in background. It can only be killed from task manager.

Steps to Reproduce Bug
- run installer until installing phase. Anything you accept or don't accept doesen't affect the outcome.
Observed Result

freeze.

Expected Result

standard installation.

Operating System and Service Pack

windows 10, lastest updates, no self-made customizations. Problem has existed for weeks.

Construct 2 Version ID

I tried versions 229, 230, 231 and just in case 200. All of these freeze exactly same way.
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- zenox98
- - Joined 30 Jun, 2010
  - 65 topics • 5,992 posts
- 1
- 18 Jul, 2016
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Jabutosama
I really doubt this is anything to do with C2 or this section would be inundated with reports.

This can only be something that has changed on your system such as GPU or OS changes, or your AV playing games.

No-one else is reporting such issues.
- Ashley Construct Team Founder
- Moderator
- - Joined 21 May, 2007
  - 669 topics • 30,359 posts
- 1
- 20 Jul, 2016
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Nobody else has ever reported anything like this, so it sounds specific to your system. Try disabling antivirus/windows defender/anything else that might block an installer.