KENYONB Yes i did choose the custom list of Ad Providers in AdMob settings and selected only 12.

sachos345 awesome! thanks for confirming.

C3 Beta 110 just released and that disables WebGL 2 for the time being that should fix any withe screen or transparent sprites problem, it was a bug with GPU drivers. I bypased it in my small apps by just disabling WebGL in the Project properties but i understand that is not a good solution for bigger apps.

Anyone from EU could try my app to see if the consent dialog is showing?

https://play.google.com/store/apps/details?id=com.sachosdev.dig

From what i understand it should automatically show up since using the new version of the Mobile Advert Plugin right? Or do you actually need to put the action "Show consent dialog" On Start of Layout?

In the About screen i added the option to show it again whenever you want maybe you could try that.

I tested the most recent beta and this did not solve the white screen for me. ANother app shows a black screen. so not sure this is a webgl issue... ?

C3 Beta 110 just released and that disables WebGL 2 for the time being that should fix any withe screen or transparent sprites problem, it was a bug with GPU drivers. I bypased it in my small apps by just disabling WebGL in the Project properties but i understand that is not a good solution for bigger apps.

Anyone from EU could try my app to see if the consent dialog is showing?

https://play.google.com/store/apps/details?id=com.sachosdev.dig

From what i understand it should automatically show up since using the new version of the Mobile Advert Plugin right? Or do you actually need to put the action "Show consent dialog" On Start of Layout?

In the About screen i added the option to show it again whenever you want maybe you could try that.

awesome. I'm going to give the new beta a try and see if it fixes the white screen.

as for the user consent dialog, did you reduce your number of ad providers to 12 or less in AdMob? or did you leave it at default?

> thanks for testing. I also get the same results on my very old Nexus 10. What Android device are you using?

A Moto C+ Pulse Max - about 6 months old.

Thank you. This might help me figure out what is causing the issue.

> Is this supposed to automatically show the Consent dialog box if the player is in the EU?

>

> I have the updated advert plugin added and setup in my game Ball Walker for Android (iOS waiting approval). Would someone in the EU mind downloading it and let me know if you see the user consent dialog automatically?

>

> https://play.google.com/store/apps/details?id=com.kenyonb.ballwalker&hl=en_US

I had the App for a while and it was working good so I opened to try the Consent dialog box but it didn't show me, I thought maybe has to update so I uninstalled and installed it again but now it doesn't work the app it shows a white screen with the add at the bottom of the screen, the add you can see it but the Menu screen is totally white

I agree with sizcoz maybe every two or third will be less annoying showing the Adds to your customers keep in mind that you die quite a lot and quick, everything else looks great, good luck

Thanks tarek2 for keeping the game on your phone!

What Android device are you using? I also get the white screen on my old Nexus 10, but it works on my Nexus 6 and Pixel XL. So I am not sure what is causing it.

Agreed. I think I am going to get rid of the banner and only show the interstitial every 3 fails.

Thanks again for playing and I'll report back once I think I have it fixed (and with less ads ;)

KENYONB

The game works on my Moto g6, but doesnt do the user consent stuff, the white screen could be related to the web2gl bug.

Your ads are working well, but maybe show them every 3rd or 4th go, because its super annoying too often.

Thanks for testing.

Yeah, not sure about the white screen. I was exporting the game from C2 and building the signed APK with Cocoon.io, but I eventually ported the game to C3 and built the signed APK with C3. So C3 doesn't seem to be as reliable as Cocoon's Canvas+ export for older devices, or there is a bug somewhere. But it works perfectly fine on my Nexus 6 and Pixel XL. Is there a fix for the webgl bug?

And thanks for the input about the ads. I need to remove the banner (to improve gameplay) and only show the interstitial every 3rd fail.

> Is this supposed to automatically show the Consent dialog box if the player is in the EU?

>

> I have the updated advert plugin added and setup in my game Ball Walker for Android (iOS waiting approval). Would someone in the EU mind downloading it and let me know if you see the user consent dialog automatically?

>

> https://play.google.com/store/apps/details?id=com.kenyonb.ballwalker&hl=en_US

Just downloaded it on Android and I get the loading screen, the title screen with Play and How? Then the screen goes white and loads a banner add at the bottom then just hangs on a white screen.

thanks for testing. I also get the same results on my very old Nexus 10. What Android device are you using?

I installed it.

Sorry to say it doesn't work here in the u.k

Thanks for testing.

I noticed nepeo's comment re: not having more than 12 providers. I am using the default Commonly Used Set. I asked him if it is a limitation of the plugin or what.

https://www.construct.net/forum/construct-3/general-discussion-7/gdpr-mobile-advert-admob-compl-134920/page-5#forumPost945580

So not limiting my ad providers could very well be the reason why the consent is not showing. I'll need to do that then report back.

Also it is important that you change your ad technology provider list from default to custom and select a maximum of 12 providers, otherwise it will fail to load the user consent dialog.

Nepeo According to Google's documentation, we should be able to use the default Commonly Used Providers or a Custom Set to be in compliance.

So is the dialog fail a limitation of the plugin not being able to handle more than 12 providers?

Is this supposed to automatically show the Consent dialog box if the player is in the EU?

I have the updated advert plugin added and setup in my game Ball Walker for Android (iOS waiting approval). Would someone in the EU mind downloading it and let me know if you see the user consent dialog automatically?

https://play.google.com/store/apps/details?id=com.kenyonb.ballwalker&hl=en_US