If you can do everything yourself offline, why buy a tool just use ur notepad/android studio and start building the app.
I'm not understanding your post:
1. Are you suggesting that Scirra is under no obligation to provide services for the fees paid? Does that mean ATT, Microsoft, Adobe, Xfinity....can just keep charging us, even if their product is not working? Must we wait until Monday for a fix because "it's the weekend"?
2. I did not suggest I wanted to "do everything myself offline", the other poster suggested I do that. He wants me to, after paying Scirra for build services, follow a tutorial so that I don't bother Scirra to fix the services I'm paying for (or discuss it). I'm paying for the build services, why don't they work? It seems you agree with him, which is strange to me.
I'm not talking about a minor issue, I'm talking about the BUILD server timing out constantly, a major selling point of C3.