Hi Tom,

this is still unresolved so I'm just hoping you might be able to take another look?

Hi Tom,

I’ve re-uploaded a second version of a new game as you suggested via email with the picture and games details as you suggested would fix the issue with the Bugbox game but it’s still giving an error message L

Sorry about this.

Hi Tom, I've sent you the Bugbox.zip and the capx file via email. Many thanks.

Thanks so much xenox98.

I have looked at the Construct 2 game and cleaned it up by deleting any unnecessary objects etc. and updated the exported zip file.

I've re-uploaded it to the Arcade but unfortunately it still gives an error message.

See: https://www.scirra.com/arcade/shooting- ... on=updated

Thank you for your response, xenox98. I used the latest version of C2, standard 'Export to Scirra Arcade' option without 'minify' option. No 'non standard plugins.'

I have uploaded my game to the Arcade but keep getting the following error message. Don't really know how to fix it. Any help appreciated <img src="{SMILIES_PATH}/icon_e_smile.gif" alt=":)" title="Smile"> Thank you.

URL: https://www.scirra.com/arcade/shooting- ... g-box-4526

A generic error occurred in GDI+.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.

Source Error:

The source code that generated this unhandled exception can only be shown when compiled in debug mode. To enable this, please follow one of the below steps, then request the URL:

1. Add a "Debug=true" directive at the top of the file that generated the error. Example:

<%@ Page Language="C#" Debug="true" %>

or:

2) Add the following section to the configuration file of your application:

<configuration>

<system.web>

<compilation debug="true"/>

</system.web>

</configuration>

Note that this second technique will cause all files within a given application to be compiled in debug mode. The first technique will cause only that particular file to be compiled in debug mode.

Important: Running applications in debug mode does incur a memory/performance overhead. You should make sure that an application has debugging disabled before deploying into production scenario.

Stack Trace:

[ExternalException (0x80004005): A generic error occurred in GDI+.]

System.Drawing.Image.Save(Stream stream, ImageCodecInfo encoder, EncoderParameters encoderParams) +474090

System.Drawing.Image.Save(Stream stream, ImageFormat format) +36

V4.Arcade.Functions.GetGameImage(Game game, Int32 width) +1007

ASP.arcade_viewgame_aspx.__Render__control2(HtmlTextWriter __w, Control parameterContainer) +258

System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +268

System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8

System.Web.UI.Control.Render(HtmlTextWriter writer) +10

System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57

System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100

System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25

ASP.arcade_arcade_master.__Render__control2(HtmlTextWriter __w, Control parameterContainer) +342

System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +268

System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8

System.Web.UI.Control.Render(HtmlTextWriter writer) +10

System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57

System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100

System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25

ASP.masterpages_fresh_master.__Render__control2(HtmlTextWriter __w, Control parameterContainer) +332

System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +268

System.Web.UI.HtmlControls.HtmlHead.RenderChildren(HtmlTextWriter writer) +21

System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +32

System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57

System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100

System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25

System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128

System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8

System.Web.UI.Control.Render(HtmlTextWriter writer) +10

System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57

System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100

System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25

System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128

System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8

System.Web.UI.Control.Render(HtmlTextWriter writer) +10

System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57

System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100

System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25

System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128

System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8

System.Web.UI.Page.Render(HtmlTextWriter writer) +29

System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57

System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100

System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1386

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.34280

Thanks so much! It works when played through the server but not from disc, as you say.

We love using Construct 2 when teaching games design to our students. See: http://gamescourse.blogspot.co.uk/2015/ ... lancf.html

Problem Description

____ When I create a project with sound and music, both will play in the preview window but once the project is exported in HTML5 format, whether in Chrome, Firefox or IE, the music will not play, but the sound effects will.

I have both ogg and mp4 files for both the music and the sound effects ____

Attach a Capx

Link to minimal capx file is here: https://www.dropbox.com/s/mqq4w8dlwlkg8 ... .capx?dl=0

Description of Capx

____the capx file loads looping music, also loads a sprite which can move in a 8direction and is bound to layout. The sprite can be touched to trigger a sound effect.

Steps to Reproduce Bug

• Export project as html5 project without minify script.
• Play index.html in either Firefox, Chrome or IE
• All working in Chrome and Firefox EXCEPT music. Nothing working in IE

Observed Result

____ Music playing in preview but No music playing once project is exported to HTML5 either at start of layout or after first touch ____

Expected Result

____ Music should start on layout.____

Affected Browsers

• Chrome: (YES)
• FireFox: (YES)
• Internet Explorer: (YES)

Operating System and Service Pack

____ Windows 7 service pack 1 ____

Construct 2 Version ID

____ construct2-r195____

Still can't get music to play if I export a game from versions of Construct2 after (v:184) Plays in preview but only get sound effects in final export to HTML5

I have the same problem, sound plays but no music when the game is exported. Plays OK in preview mode. If I export it through an old version of construct 2 (v:184) the music works plays fine, but not if exported from v:190 onwards.

Hi, I'm new to the forum. Eager to learn. Good to be part of it.