> It's like being in a cell, you can still look what's beyond the bars, but you are still behind them.
>
That's ridiculous. It's a product for sale, not incarceration.
Firstly, it's just a metaphor for things being out of reach. Secondly, your product is not for sale, it's for rent. If it was for sale, we wouldn't have this issue.
Ok, how about this comparison:
Imagine you're an artist and you bought the best brushes for your art style and used them for years, now the company that made those brushes have brought out better brushes but you can't buy them, no, you have to rent them.
Now these new brushes a great and you want to use them, so you rent them and work on your masterpiece, but oh, no, you're at the end of the rental period, you can't afford to rent again because you're not finished yet and haven't sold anything, and the company takes your brushes away.
All you can do is stare forlornly at your unfinished work while you figure out how you can rent the brushes again because you can't go back to your old brushes to finish it.
As I've said before, we're looking in to adding a special option for people who have had exported projects in the past, so they won't have to sign up for another full year just to export again or make a few quick changes. Assuming we have something like that in place, I don't think it's fair to say any work is "held hostage" either.
That's good news that you're considering options like that, and should probably be more widely publicized since I if I missed it, then I'm sure others missed it too.
Could that be extended to allow people to edit existing scenarios if they've subscribed in the past, not just those that have exported?
I don't think people would mind too much if they have to re-subscribe to export, I think it's not being able to continue editing your work that is the real sticking point.