Tom's Profile

- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 1
- 30 Jul, 2021
- Quote
Email supportkld@construct.net from the email your account is registered under and we will do this for you.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 1
- 27 Jul, 2021
- Quote
It's just me working on the site, and have a huge amount to do. Re-works like that take a long time, it's really not a simple job and would take many weeks.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 2
- 27 Jul, 2021
- Quote
Sorry, we're aware of this. It's a complicated feature that needs working as the website's grown so much - it is on my list but not a priority right now.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 4
- 22 Jul, 2021
- Quote
If you go to game settings, you can set privacy to either public, private URL or private where you specify username's/IPs that can access the game.
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- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 1
- 16 Jul, 2021
- Quote
You'll need to cancel your current plan then create a new yearly one when it expires.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 2
- 10 Jun, 2021
- Quote
It's a developer account, pay once and you can upload as many assets as you want.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 2
- 9 Jun, 2021
- Quote
Yes currently I'm afraid you'll just need to cancel and repurchase when it's expired.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 2
- 3 Jun, 2021
- Quote
No it's not officially supported, and we no longer sell Construct 2.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 3
- 3 Jun, 2021
Correction, buying a 1 year Business License permits you to use one Personal Edition as a Business License perpetually.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 1
- 2 Jun, 2021
- Quote
We're on the verge of decommissioning Scirra.com, this has caused a few issues RE redirects from old URLs. Once Scirra.com is offline, I'll look at fixing the post redirects.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 2
- 1 Jun, 2021
Just to clarify:

- If you have a C2 Personal License and need to upgrade to a Business License, you can email us to arrange this

- Alternatively, a C3 business license will cover you if you have a C2 Personal License, but only whilst the plan is active.

If you intend to continue using C2, it might be more cost effective to contact us to arrange an upgrade.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,452 posts
- 1
- 25 May, 2021
- Quote
We'll look at making the refund process more transparent (EG notify you when you get refunds) and perhaps the reason why. There are lots of reasons for refunds, I'm afraid as the system currently stands we can't share more at the moment.