Kikujade's Forum Posts

• • Kikujade
  • 
  • • Joined 3 Feb, 2017
    • 
    • 1 topics • 3 posts
  • 1

  • 3 Feb, 2017
  • Quote

  Hey, thanks for replying. I have e mailed support 4 times already. Still no response.

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• • Kikujade
  • 
  • • Joined 3 Feb, 2017
    • 
    • 1 topics • 3 posts
  • 1

  • 3 Feb, 2017
  • Quote

  Hi,

  My name is Gustavo. I purchased Construct 2 via PayPal on Monday, Jan. 30th. PayPal said to wait until the payment cleared. It cleared yesterday (Feb. 2nd) and I have not received any e mail with a redeem code.

  I did all this before registering in the Scirra Forum.

  Can someone please tell me if I did something wrong, or is there something I haven't done to receive my redeem code?

  I have already e mailed support and have not received a reply.

• • Kikujade
  • 
  • • Joined 3 Feb, 2017
    • 
    • 1 topics • 3 posts
  • 1

  • 3 Feb, 2017
  • Quote

  Hello, fellow game makers. I'm interested in developing games.

  I was actually hoping to get in touch with — I have tried e mailing support, but I have not received a response yet.

  I purchased Construct 2 via PayPal on Jan. 30th, after which PayPal e mailed me back saying that I had to wait until my payment was cleared. My payment cleared yesterday (notification from PayPal) but I have yet to receive a redeem code.

  I did all this before registering here. I have just registered thinking perhaps I was missing that step in order to make my purchase more "official." I still haven't received a response, and I'm very interested in starting to use Construct 2.

  Tom, if you see this sir, please tell me if I went about paying for the software the wrong way, or any other advise.