candersrf's Forum Posts

• • candersrf
  • 
  • • Joined 30 Sep, 2014
    • 
    • 1 topics • 3 posts
  • 1

  • 4 Oct, 2014
  • Quote

  Ok, well I found out more about the bug,including how to work around it. So I think we can safely say it's not a driver issue. Here are the steps to reproduce the bug and to workaround the issue:

  Select "Insert New Object"

  Choose "Tiled Background" from the "Insert New Object" dialog

  Select a location for the TiledBG

  • - the Edit Image dialog is displayed --

  I attempt to load an image from an existing file (i.e. click on the folder icon)

  Bug : The image is not displayed on in the Edit Image dialog AND if I close the window an empty background frame is displayed in the layout

  Workaround : However, if I choose the "pencil" icon and click anywhere on the window the image that I had attempted to load from a file magically displays AND when I close the window it shows in the layout. It's as if the dialog had an issue loading/rendering the image but when the pencil tool was used it was able to render the image AND mark the background as being changed (i.e. set a dirty flag). If I don't click on the screen with the pencil tool enabled the image is not displayed when I close the Edit Image dialog and return to the layout view.

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• • candersrf
  • 
  • • Joined 30 Sep, 2014
    • 
    • 1 topics • 3 posts
  • 1

  • 4 Oct, 2014
  • Quote

  Well, obviously it is a problem. I doubt you could blame this on the graphics driver since it happens with 2 -different graphics cards from 2 vendors (AMD and Nvidia). I've attached the capx file per the comment. I will not be using your product because of this bug.

• • candersrf
  • 
  • • Joined 30 Sep, 2014
    • 
    • 1 topics • 3 posts
  • 1

  • 30 Sep, 2014
  • Quote

  Problem Description

  Tiled background images do not display. I tried creating the Ghost Shooter tutorial and quickly ran into a problem where I could not display the tutorial background.

  I've seen the post where you are blaming this kind of problem on the display driver. However, I actually tried 2 different graphics cards on the same system and had exactly the same problem. The problem happened with an A6-7400k (Radeon R5) AND an NVIDA Quadro 2000, both with the latest drivers available. Because the problem manifests itself in exactly the same way (i.e drawing tiled backgrounds) on two different graphics cards I find it hard to believe it is the display driver.

  I've attached the output from dxdiag showing my system information.

  Steps to Reproduce Bug

  Insert new object Choose tiled background Select image Image does not display in image editor unless I force a redraw of the window (.e.g. resize the window) After closing the image editor, the tiled image does not display

  Observed Result

  Unable to display tiled background.

  Expected Result

  Display tiled background. This works fine on other machines.

  Operating System and Service Pack

  Windows 7 x64, sp1

  Construct 2 Version ID

  Release 178 (64 bit)