Geo has it right, Scirra has a helpful and friendly community.
I am a member of a few other forums, and they are mostly filled with trolls and flamers.
I myself have been guilty of asking questions that are in the documentation, but what makes this forum great, is that rather than insult you and discourage, the members will often give an answer. Even if that answer is just "Try using the 'Dictionary' object type." That is enough to point a person in the right direction.
Also it is a forum, which means that the questions might sit for some time and may not ever be answered.
That is just the nature of how forums work.
There is a good article to read here that has more about that:
http://gamedevelopment.tutsplus.com/articles/common-missteps-of-newcomers-to-the-construct-2-gamedev-community--gamedev-1997