Scirra Store Checkout

Hi

I just tried to checkout a bundle in Scirra Store

I already put my card's info

When i already click Pay (total amount), there is a checkmark

but the web page doesn't refresh

I already tried 3 times, but it's still the same

Does this mean i will get charge 3 times for an item that i didn't get?

Hi

I just tried to checkout a bundle in Scirra Store

I already put my card's info

When i already click Pay (total amount), there is a checkmark

but the web page doesn't refresh

I already tried 3 times, but it's still the same

Does this mean i will get charge 3 times for an item that i didn't get?

Probably best if you email .

> Hi

> I just tried to checkout a bundle in Scirra Store

> I already put my card's info

> When i already click Pay (total amount), there is a checkmark

> but the web page doesn't refresh

>

> I already tried 3 times, but it's still the same

> Does this mean i will get charge 3 times for an item that i didn't get?

>

Probably best if you email .

Yup, still no respond

does it takes long to get a respond from the support staff? just emailed the support stuff an hour ago

Scirra team is very small and very busy. An hour is probably too short a length of time to expect a response.

Just be patient, and if no response after 12-24 hours email them again. Eventually Tom or someone will see and respond.

Scirra team is very small and very busy. An hour is probably too short a length of time to expect a response.

Just be patient, and if no response after 12-24 hours email them again. Eventually Tom or someone will see and respond.

Okay, Thank You