Hi guys, i don't know if it is the right place to post it but i've a problem regard the purchase of Construct 2.
I bought the personal version yesterday but i didn't receive any code. I wrote an email to the Scirra support but no answer. Is it normal?
I used Paypal and the transaction was done correctly.
Sorry for my english.
See you
Hi.
Sorry for your inconvenience.
It is currently a long bank holiday weekend here in the UK so it may be Tuesday before Tom can respond to you.
In the mean time, please double check your spam folder in case the redeem code has gone to spam, and if possible, check with Paypal to ensure your transaction went through.
Other than that, please don't worry - Tom will sort this out as soon as he becomes aware of the problem.