can´t use special offer to buy C3

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From the Asset Store

$20 USD

A collection of various soldier character sprites for creating a 2D platformer or sidescroller game

pzUH

- BIGHATBOY
- - Joined 1 Sep, 2011
  - 7 topics • 69 posts
- 1
- 17 Jul, 2019
- Quote
well finally I decided buy a construct3 subscription and how I had a old subscription from Construct 2 I think I could use that... the special offer display for me look:

but when I click on add to basket the full price show!!!

well when I put my hash from construct2 it says" was claimed"

I changed include my nick from Alemar to bighatboy....

I need use C3 now and the compiler service.

I don´t have more this offer or what?

marco
- Lancifer
- - Joined 30 Nov, 2015
  - 0 topics • 378 posts
- 1
- 17 Jul, 2019
- Quote
Congrats on wanting to make the move to C3.

Contacting them directly at support@construct.net is their preferred method when dealing with any transaction issues.
- BIGHATBOY
- - Joined 1 Sep, 2011
  - 7 topics • 69 posts
- 1
- 18 Jul, 2019
- Quote
hei Lancifer

Thank you I´ll try.
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- klabundee
- - Joined 26 Nov, 2015
  - 12 topics • 407 posts
- 1
- 2 Aug, 2019
- Quote
Go for it, lets show what brazilian can create :)