cant download game templates?

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From the Asset Store

$12 USD

Fruit Slicer Template & Quality fruit and slice graphics (c3p,png,illustrator files)

- scirrakeen
- - Joined 15 Aug, 2017
  - 7 topics • 15 posts
- 1
- 23 Aug, 2017
- Quote
been trying to download the game templates i purchased on the scirra store, and they give an error. tried with several chromium software, tried using a download manager, and neither have worked. there an error on the scirra store download url?

thank you
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- zenox98
- - Joined 30 Jun, 2010
  - 65 topics • 5,992 posts
- 1
- 23 Aug, 2017
- Quote
been trying to download the game templates i purchased on the scirra store, and they give an error. tried with several chromium software, tried using a download manager, and neither have worked. there an error on the scirra store download url?

thank you

email .

Please be aware that this won't be seen until tomorrow as there is probably no Scirra employee at work until the morning.
- scirrakeen
- - Joined 15 Aug, 2017
  - 7 topics • 15 posts
- 1
- 23 Aug, 2017
- Quote
i already emailed them earlier around 8am, and havent gotten a reply.