SOLVED - Problem uploading to Itch - can anyone else upload to itch?

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  • I'm in the second round of a game jam which ends tomorrow.

    A few days ago I uploaded my game to itch (standard html export) and it worked perfectly.

    Today, I tried to upload the latest version of the game and I keep getting the error: "There was a problem completing your upload."

    Unfortunately, this error message gives me no idea what's going wrong.

    I really didn't make any major changes to my game. I did upgrade to the latest version of C3. Could something have gone wrong with the exporter?

    Is anyone else able to upload to itch or having similar issues?

    Any suggestions would be appreciated, as I have 24 hours to figure this out.

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  • Rebuilt with the latest version of Construct 3 HTML export and uploaded it to itch without any problem. Did your file just pass the 1G limit? Mine is only 150meg.

    yours

    winkr7

  • Sorry to hear that. I uploaded a new version of my game to test this, also standard html export. It works fine in my case. I have r424.2 stable.

  • Thank you both for testing. My zip file is only 2.8 MB.

    Not sure what it doesn't like. I keep exporting it again and hoping something will be different, but it keeps rejecting it.

    I'm not sure what to try next. I wish itch would give me a useful error message.

  • Set up another game slot on itch and start from scratch. Make sure you you say it is an html game.

    yours

    winkr7

  • I tried making a new game on itch and uploading and I got the same error message. It's clearly unhappy with something in my upload file, but I have no idea what it could be. This is so frustrating.

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  • Make up an empty "hello world" construct 3 project and see if it will upload that. I least you will know it is not your router or something if it works.

    yours

    winkr7

  • I tried exporting and uploading:

    - a brand new project.

    - the project I had previously uploaded for round 1 of the game jam.

    Both failed instantly.

    I think something must be up with the exports not working. The only thing I can think of that changed is that I updated to the latest version of Construct 3.

    EDIT: After more testing I was able to upload the same export file from a PC (I normally work on an Apple Laptop with Safari), so the problem seems to lie there.

  • I switched to Chrome on my Apple Laptop and uploads work great. Something has broken on Safari upload for me (but it definitely isn't a Construct 3 issue). In any case, I can now upload again (with Chrome).

    Thanks everyone for the help and suggestions.

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