Check the browser console for any errors regarding the request. Press F12 while the preview window has focus to bring up the browser's console.
Make sure your server includes Access-Control-Allow-Origin: * among the response headers for any of the HTTP request methods (Ej. POST)
Unless your C3 application and your server are in the same domain, the request from C3 will be cross origin and will be blocked by the browser, unless the server allows it of course.