Subscription Issues

I made a payment in advance and the system looks like it keep on trying to take a further payment. It has now cancelled my account even though the full months payment was already paid.

I have emailed support on both the supportqvb@construct.net and the ordersqvb@construct.net emails but not received a reply and it has now been a couple of days.

Ashley could you please sort

I'm afraid as such matters involve personal details we cannot help on the forum - if you've already contacted the support email address then we will resolve the issue there.