logging in problem

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- Krizzel29
- - Joined 10 Mar, 2020
  - 6 topics • 12 posts
- 1
- 27 Apr, 2020
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Ashley can you help? when i try logging in my account on construct 3 .. it stays on free edition.... but my acount name is on the right .but the features is still on free edtion
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- Krizzel29
- - Joined 10 Mar, 2020
  - 6 topics • 12 posts
- 1
- 27 Apr, 2020
- Quote
Is these a bug? or my acount got kick out?
- Chadori
- - Joined 10 Oct, 2014
  - 158 topics • 1,942 posts
- 1
- 27 Apr, 2020
- Quote
We got that a few days ago, but immediately resolved. Try reopening Construct 3 or login again, that most likely will resolve it.
- Krizzel29
- - Joined 10 Mar, 2020
  - 6 topics • 12 posts
- 1
- 27 Apr, 2020
- Quote
i been relog in and log out for an hour now .but it is still on free edition.
- Ashley Construct Team Founder
- Moderator
- - Joined 21 May, 2007
  - 669 topics • 30,357 posts
- 1
- 27 Apr, 2020
- Quote
You will stay on the free edition unless you purchase a plan. If you have made a purchase and have an issue with that, please contact supportzml@construct.net.