any way to get gamepads working on mobile?

I didn't think this was a thing, but then had a user request controller support for my iOS/Android game.

I added the plugin in C3 and it works nicely in Windows, but as soon as I export to Android and try using my controller, the game doesn't recognise it (the device is recognised by the phone though, can move around and select items on the phone's home screen).

Tried with both a Xbone and PS4 controller. Only tested on Android as I don't own an iphone.

I just tested "Gamepad control" template with an old Bluetooth gamepad on my Android 9.0 phone - it works fine. Tried in remote preview and debug apk.

Thanks for checking. I had a look at the gamepad template and I don't see anything different to what I'm doing, so I'm wondering if it's my device. I'm on Android 7.0

Cheers