Cannot use Construct 3, While Server is Down (using local copy)

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  • Hey everyone :)

    Just curious if there is a way to actually use Construct 3 while Scirra's web server is down or is undergoing maintenance? This happens from time to time, and I am unable to use Construct 3. It just happened for the past 40 minutes or so, where Construct 3 would not load properly, because the server was down, or being updated.

    I have the local copy of Construct 3 installed. And, it always says that the current version is downloaded and ready to use locally in the bottom left of the screen. I was previously using the Brave Browser. I had a feeling, that perhaps that was my issue.

    So, I've just uninstalled that version through Brave. And, installed it again using Google Chrome to see if that helps. I always setup my settings over again, and use Beta releases, whenever I install the local copy(using the latest beta version on the server end).

    My main concern, is that I'm taking part in the Ludum Dare this weekend, and do not want to experience downtime if the server winds up going down again. This has also cost me many hours over the course of using Construct 3, where I had to stop while waiting for the server to come back online. I usually try to use this downtime to do other things, like find game assets, work on artwork, etc.

    I feel like I'm doing everything right. I check off the "Keep Me Signed In" option when logging into Construct. I also make sure that the software I use to clean my computer(CCleaner), does not wipe the following: Cache, Cookies, Saved passwords, Saved Forms from either Chrome or Brave Browsers.

    If anyone knows anything to prevent this. It would be really helpful, and appreciated.

    Many Thanks!

    EDIT: I just noticed that CCleaner was clearing the Session in both browsers, so maybe that was causing it.

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  • Construct works offline, so it can load even if the web servers are not responding at all.

    The account service is also hosted separately to the website. So if the website goes down, the account service can still respond and ensure people's logins work. (I've see this working correctly when the website has had brief outages in the past.)

    If you clear your browser cache though, or you're trying to load Construct for the first time, and the website is down, it won't be able to load. Normally things come back soon! Recently we've had a couple of issues caused by the sheer volume of traffic the website has been dealing with, but hopefully we'll be on top of that soon.

  • Thanks for the quick response, Ashley

    I figured as much :). I imagined the traffic load on the servers are heavy today, which caused the outage. Especially with the Ludum Dare starting tonight, and videos going up on YouTube regarding getting Construct 3 Premium for free during the Game Jam. There's probably a flock of folks signing up and running Construct haha.

    I think it may have had to do with the Brave Browser. To be on the safe side I've stopped clearing anything related to Chrome/Brave using CCleaner. I had already disabled the Cache cleaner, along with a bunch of other options. It may have just been an issue using the local Construct 3 copy installed via the Brave Browser, rather than Chrome. It's build on Chromium, but more security heavy than Chrome, so that may have caused issue.

    I also noticed that I had one installed with Chrome(somewhere, as I didn't see the icon anywhere), as well as the one I was using for months installed via Brave. So, that may have been causing some strange conflict, I'm unaware of.

    So I've uninstalled both local copies, and just running the one installed afterwards via Chrome as of now. I hope that will resolve any issues I was having. If it crops up again, I will update the thread here. But, I think it should be solved as of this point.

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