Just bought asset pack, how do I now take delivery of it??

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From the Asset Store

RPG packs

$5 USD

Pack of sprites for RPG games, characters and their customization, interface, inventory, icons, environment elements.

Vonka

- indy2005
- - Joined 3 May, 2015
  - 35 topics • 124 posts
- 1
- 5 Sep, 2020
- Quote
I just bought the 300 effects pack on the market place. Paypal completed, and that was it. I have had no instructions on how to download the pack.

I just have a receipt from PayPal, but no link to download the asset pack.

Regards

S
- Lancifer
- - Joined 30 Nov, 2015
  - 0 topics • 378 posts
- 1
- 5 Sep, 2020
- Quote
Any assets you purchase on the Scirra store will be located here...

scirra.com/store/downloads
Alternatively, look in the left-hand column of the store to see a link that says "Your Downloads".
- indy2005
- - Joined 3 May, 2015
  - 35 topics • 124 posts
- 1
- 5 Sep, 2020
- Quote
Not there. Worried now as I am not sure I was logged in when I bought it, and my PayPal email is not my Scirra email.
- Lancifer
- - Joined 30 Nov, 2015
  - 0 topics • 378 posts
- 1
- 6 Sep, 2020
- Quote
No need to worry. I'm sure they'll get it sorted. Just send them an email at...

supportnfg@scirra.com

Don't forget to include all relevant information, such as your username, the PP email you used, and the asset that you purchased. Unfortunately, it's the weekend so you might not get a reply until Monday.
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- indy2005
- - Joined 3 May, 2015
  - 35 topics • 124 posts
- 1
- 6 Sep, 2020
- Quote
Will do. I notice there is a way to redeem tokens, but I never got an email from Scirra with a redeem code for the assets I bought, otherwise I could just log on with my Scirra account and redeem the code. All I got was PayPal confirmation, nothing from Scirra after my purchase.