Superpigy
This is the section for reporting bugs in the actual C2 software, which from your description, it doesn't look like that's what you are doing. If you are, then you must follow the bug reporting guidelines, or this is likely to be closed automatically.
If you are just after advice, then you should post in the 'How Do I' section, and include (much more) information than you currently have. A .capx would make help much easier.