szymek
I wouldn't say that Ashley doesn't care, I think he is working very hard to combat the issues of HTML5/WebGL that are within his reach, but I also feel like he is treating his customers like beta testers in general. This feeling grows even stronger with the prospect of Construct 3 now, and it doesn't sit well.
It is great that we get updates and new features, but even on the latest stable there are still issues at runtime that are out of my control and, especially when these issues are third party, we are sent on a personal quest to try and find the cause or contact the third party directly.
Scirra should be my "demarcation point", where I report an issue I'm having and they follow it up with the respective devs. Unless there is a feature I'm adding to C2 myself (eg: addon plugins from community members or that I've created), the troubleshooting for things that come with Construct 2 should begin with me (eg: after customers have contacted me) and end with Scirra (eg: debugging of node webkit, mobile exporters, etc).
Still, Ashley and Tom have done something really amazing already especially given the size of their team, and I really do hope the technologies they're using to supplement the amazing editing tool will shape up in the near future.