Drop us an email to support with the transaction ID and reason for refund.
The website dragndropbuilder.com looks to be blocked by my ISP for hosting malicious content. If you're linking to that site directly in your game in anyway it likely would throw errors like this.
As far as I can tell everything is fine, any chance of a small video/screenshot showing the issue?
Was a bug preventing this going through, should be fixed now and everyone should have their new seats.
If you visit:
construct.net/en/profile/licenses
Click "View/Edit", refresh the page, the new seats should be there. Please email me tom@ construct.net if this is not the case with your username and I'll fix this ASAP.
Details here:
construct.net/en/education-support
Yes we’ll be making an announcement today.
Not possible.
Thanks for kind words! Means a lot :)
Just checked our settings, MP3 is allowed. If you have a URL to share showing it doesn't work let me know.
Develop games in your browser. Powerful, performant & highly capable.
No plans to change fees, imagine we will largely keep them the same. Our cut is currently 30% after taxes (eg VAT) and transaction fees deducted.
We stop selling Construct 2 on July 2020, and no more fixes/updates from July 2021.
Yes, we stop selling it from the date mentioned in the blogpost (1st July 2020) and then continue to support it for one more year.
All fixed :)
Footer of website shows current version. Not sure when next upload will be I'm afraid - likely this week some time.
Apologies, not your fault. Will be fixed in next upload (v770)