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But it has certainly forced me to open new topics on the forums, and that waiting, or should I say, hoping for a reply can be a not so fun experience. I mean, you stumble across a problem and want to solve it preferably before the days end so you can move on with your project.
Fortunately there are many helpful people here on the forums, who basically help for free. But your argument has made me think just now; should it be the community to carry the burden of customer service?
Ofcourse, without a thriving community, when the manual would be lacking, the forums can be really helpful. Although I don't feel the manual should be lacking in the first place
I VERY much appreciate all the people in the forums, they are what make Construct what it is...
It's also why I try to give back as well. I'm always hitting "unanswered topics" to help out with easy questions I know the answer to, to help promote the community.
The information the manual is lacking is spread out in these forums (and Ashley's blogs). When I was still new to Construct and the forums used to go down (which they did a lot in the past) it was like I was flying blind! The Construct Team should tend these forums with TLC.