Hey there guys,
after using the store for about half a year now, I thought some kind of thread is necessary as it grows and grows and, to be honest, I already made a good amount of money on it so... yeahh let´s optimize that hehe
First of all, I love your store guys. I´m really satisified about the money policy you go for and surprisingly compared to other stores, I made the biggest amount of sales here on Scirra. One of my items got sold 45 times and even this single one earned me a pretty big steak to dig my beaver teeth into I also love the possibility to set prices ourself and to be able to make our own PriceOff-Campaigns. That´s outstanding.
Nevertheless, as a graphic artist working for a lot of eCommerce customers, I definitely have some points, that in my eyes would increase the usability and quality of the store.
1. Approval should be a little bit stricter. I know that a hard policy like Shutterstock is definitely a needle in the eyeball, cause it´s some kind of personal preference if something looks good, but honestly a lot of pictures are simply bad and make the whole store look worse. If I sell graphics I should at least be able to make a preview image that fits into the measurements and that isn´t stretched to the limits. A lil more quality would be great.
2. I never bought anything on the store, but is there something to remind the customers to rate the product they purchased?
I sold about 150-200 products and I only got one review. This is less than 1% and a terrible feedback for the sellers. A lil reminder would be great and more consumer feedback makes everything looks more trustfull and active.
3. Talking about trust, I would definitely think about something like envatos badge system, cause a lot of things here are program-relevant and need a lot support and communication with the customers. I would be more willing to spend 30$ on a template from someone who got good reputation and already sold a good amount of stuff then on some nobody, I can´t be sure that I´ll get support from. Just think about ebays star-system for example.
4. I discovered some bug. If your products are waiting for approval, there is no possibility to delete them. Cause of some server error, I got some duplicated items now, which are waiting for approval. I can´t delete them and they show up in every popdown menu as duplicates, so I can just guess which one is the active one....pretty annoying. Hope you got what I mean
5. Randomly generated bundles: This is soo annoying, cause it floods the bundle site with absolutely unfitting bundles. I don´t need a spaceship combined with a platformer template. There is absolutely no need to make this, it just looks like random trash...sorry
6. Collab bundles: Regarding to this randomly generated community bundles, it would be super great if we could collab with some other seller so make bundles that really fit together. I´m pretty sure, that this is no easy task and that there could be some people who just want to collab with everyone, but maybe this could be a feature for "trusted shops"
7. A "Shop-in-Shop" site would be genius. I know that there is some kind of "Beaverlicious sells..." but a rate-able, modifyable seller page would be a lot more trustful and personal.
Well yeahh that´s it for the moment I´d love to hear some more seller stories and feedback to the store. It´s already pretty good, but let´s make it great!
Keep it beaverlicious and thanks for the possibility to sell my stuff here
Regards
B