I find that pretty objectionable since we've been working super hard on Construct for years. We put in a ton of time and effort to craft what I hope is some really great quality software, and I truly care about making it work smoothly. I hope the number of posts I've made on this forum - over 27,000 now - goes some way to demonstrating the time and effort I spend talking directly to customers, finding out more about what they want from the product, and trying to help them with any problems where possible.
However, as I said, this is about whether it's possible or impossible to help you. As I said, unfortunately most issues only mentioned in passing are impossible to do anything about, because they are missing essential information.
We could go and chase down every passing mention of a possible problem on the forum, comments and social media, and 9 times out of 10 it's a waste of time. Doing that would also take up so much of our time, that it would mean cutting new features, skipping optimisation work, and having the product move forward at a much slower pace. Imagine not having the scene-graph feature, no timelines, no mesh distortion or mesh editor, no tween behavior, no Drawing Canvas, and no auto-tiling for tilemaps. That could easily be the case if we did what you ask. Then possibly significant numbers of customers switch over to competing software that does have those features.
Maybe you would be happy with that - but I doubt the vast majority of our users would want that.
Meanwhile we have a clear process for filing issues that many customers are perfectly happy to co-operate with, and is pretty good at actually solving problems.